Bachelor of Political Science with over 2 years of experience in store development and retail management, specializing in CRM systems, commercial growth strategies, and e-commerce operations. Proficient in managing daily retail operations, inventory control, and sales performance analysis while leveraging platforms like TikTok Shop, Shopee, Tokopedia, and GrabMerchant to optimize e-commerce performance. I am skilled in creating efficient workflows, planning marketing strategies, and increasing customer satisfaction using data and problem-solving. I successfully increased sales by 25% in six months, ran digital marketing campaigns, and led important projects. Technical proficiency includes Microsoft Office, Google Workspace, Canva, Capcut, and Google Analytics, with a basics understanding of SEO strategies. I am also experienced in managing creative retail marketing campaigns and evaluating ROI to ensure optimal resource utilization. I thrive in collaborative environments, have strong leadership, communication, and analytical skills. Open to immediate opportunities to contribute to retail, e-commerce, and commercial growth initiatives.