- Developed market strategies that focused on increasing product sales and customer satisfaction. - Conducted research in determining new target markets and in accordance with customer needs. - Managed the update of product list, variety, and product availability on online platforms (Grab Mart, TikTok Shop, and Tokopedia Seller). - Provided full service to customers in a friendly, fast, and responsive manner. - Organised records of sales, income, expenses, and other daily invoices that are accumulated at the end of the month. - Examined product availability and adjusted to accounting records or stock data (stock opname). - Designed effective marketing strategies to expand market share. - Increased sales turnover by introducing new products and services to customers.

- Learned the basics of Product Design - Practised Design Thinking - Created a research project on Product Design - Able to apply the knowledge and skills possessed by making a Product Design prototype

- Managed TGR Campaign's social media accounts (Instagram, Twitter, LinkedIn, Facebook, and Tiktok). - Uploaded daily, monthly, and special collaboration content provided by the content team and creative team. - Designed attractive captions or content descriptions with the right language structure and free from sensitive elements. - Studied the art of copywriting, content editing, and actively interacted with followers on TGR Campaign's social media accounts. - Created creative content such as photos and videos that managed to get an average of 30% interaction from social media users. - Handled interactions with followers and maintained the department's positive reputation through prompt and effective responses. - Collaborated with the marketing department to develop marketing strategies involving media.

- Designed active programmes of activities for TGR in short, medium, and long time spans (online and offline). - Collaborated with all divisional teams in project planning for each programme of activities and managing media partnerships that support events. - Prepared Term of References (TOR), proposal, division of work tasks, event schedule (rundown), volunteer scheme, activity form, content script, video tutorial, and monthly activity report. - Devised ice breakers with attractive prizes to create a more intimate atmosphere in the event. - Responsible for making activity evaluation reports - Documents the results of collaborative work with media partnerships or specific institutions

- Managed the organisation's management structure and developed project plans and work assignments for the activity committee. - Collaborated with all divisions to plan daily, monthly and annual programmes. - Supervised the execution of events and the overall performance of members. - Summarised activity reports and recorded minutes of responsibilities at the end of the organisation's tenure. - Managed the volunteer organisation successfully for 1 year - Developed strong relationships with organisational partners and expanded the volunteer network to all parts of Indonesia. - Increased volunteer organisation member participation by 50% through training and self-development activities.