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Chun-Ning Chuang
Product Designer at AlfredCamera
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Chun-Ning Chuang

Product Designer at AlfredCamera
My name is Chun-Ning (Ning). I got my Master's Degree in Integrated Marketing Communication and a Bachelor's Degree in Communication. I am currently a product designer working in a software company. My goal is to design user-friendly interfaces for both iOS and Android systems. I believe with my educational background, I have a deep understanding of target audiences and user behavior. This knowledge can contribute to creating user-centered designs that effectively engage and resonate with target audience. I enjoy meeting new people and hearing new perspectives. Feel free to reach out if you have any questions!
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AlfredCamera
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Emerson College
台北市, 台灣
타이완

Professional Background

  • Current status
    Employed
  • Profession
    Product Designer
    UI/UX Design
    UX Design
  • Fields
  • Work experience
    2-4 years (2-4 years relevant)
  • Management
  • Skills
    Photoshop
    Communication
    Microsoft Office
    Figma
    Project Management
    Product Design
    Usibility testing
  • Languages
    English
    Professional
    Chinese
    Native or Bilingual
    Japanese
    Intermediate
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Product Designer (UI/UX)
  • Desired work locations
  • Freelance

Work Experience

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Product Designer

7월 2022 - Present
.Create user-friendly interfaces for iOS and Android apps, ensuring a seamless user experience across different devices and operating systems using Figma. .Improve efficiency in locating design files by 83% through the implementation of a design workflow. .Contribute to the development of design systems and style guides, ensuring their continuous utilization to enhance consistency and efficiency in design workflows. .Collaborate cross-functionally with other teams to deliver new product solutions and provide detailed specifications to any design-related issues during the development phase. .Offer valuable insight by conducting interviews with users in US and Canada to understand why and how they use our service.
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Customer Operation Specialist

2월 2021 - 7월 2022
1 yr 6 mos
.Managed delivery of the Feedback Form optimization project. The customer report rate has decreased 30-50% and our work efficiency has increased 27%. .Troubleshot users’ issues via Zendesk report form, email, and App Store/Google Play Store review page. .Tracked usability and bug reports as well as feature deployment via JIRA. .Wrote external help articles and keep internal knowledge pages updated.

Marketing and Student Service Coordinator

9월 2019 - 9월 2020
1 yr 1 mo
Mountain View, Contra Costa County, California, United States
.Developed rich contents and marketing plans that resonate with current and potential clients at each stage of their lifecycle. Managed all email communications to ISP’s host families and students that assisted in educating and promoting ISP’s services. .Communicated with clients and business partners to gain continued support for the company. Solved problems and conflicts between host families and students. Collaborated with other coordinators to ensure effective and efficient program delivery. .Expanded business to the Seattle area and provided successful placements for Japanese groups. Built the bridge with agents in Asia using my bilingual ability.

Communication Intern

1월 2019 - 5월 2019
5 mos
.Created and executed the communications plan for MACDC, which contributed to a social media engagement rate increase of approximately 24% since I started working for them. .Presented sales difference across targeted age segments and descriptive analysis. .Developed storyboard and film production calendar for upcoming 10th-anniversary video.

Marketing and Business Development Intern

8월 2018 - 1월 2019
6 mos
.Engaged travel agencies based in Asia and won partnership. .Created articles for TourMega blog and content for social media. .Provided exceptional customer service and tour booking requests.
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Marketing Intern

6월 2015 - 8월 2015
3 mos
Taiwan
.Designed creative content using Photoshop and Illustrator. .Reported weekly on interesting places, stores, and people for the magazine. .Filmed and edited videos, for book promotions, products, and magazine, which was used for their website. .Assisted with the organization of Bella magazine company’s anniversary celebration that hosted over 250 attendees.

Education

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Master’s Degree
Integrated Marketing Communication
2017 - 2019
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Bachelor’s Degree
Communication
2012 - 2016

Licenses & Certifications

The Interaction Design Foundation
Credential ID: 124929
Issued 2월 2023
No Expiration Date
LinkedIn
Issued 9월 2019
No Expiration Date
LinkedIn
Issued 9월 2019
No Expiration Date
LinkedIn
Issued 6월 2019
No Expiration Date
Coursera
Credential ID: R8U2VHZEJXLL
Issued 3월 2019
No Expiration Date
Google Analytics Academic
Issued 3월 2019
No Expiration Date
Coursera
Credential ID: FSE6JFLP7LRD
Issued 3월 2019
No Expiration Date
Coursera
Credential ID: TXWXU9DPSWGJ
Issued 2월 2019
No Expiration Date
Coursera
Credential ID: TA8RXBQW8PCH
Issued 2월 2019
No Expiration Date