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Chun-Ning Chuang
Product Designer at AlfredCamera
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Chun-Ning Chuang

Product Designer at AlfredCamera
My name is Chun-Ning (Ning). I got my Master's Degree in Integrated Marketing Communication and a Bachelor's Degree in Communication. I am currently a product designer working in a software company. My goal is to design user-friendly interfaces for both iOS and Android systems. I believe with my educational background, I have a deep understanding of target audiences and user behavior. This knowledge can contribute to creating user-centered designs that effectively engage and resonate with target audience. I enjoy meeting new people and hearing new perspectives. Feel free to reach out if you have any questions!
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AlfredCamera
Logo of the organization.
Emerson College
台北市, 台灣
台湾

专业背景

  • 目前状态
    就职中
  • 专业
    产品设计师
    UI/UX 设计师
    UX 设计师
  • 产业
  • 工作年资
    2 到 4 年 (2 到 4 年相关工作经验)
  • 管理经历
  • 技能
    Photoshop
    Communication
    Microsoft Office
    Figma
    Project Management
    Product Design
    Usibility testing
  • 语言能力
    English
    专业
    Chinese
    母语或双语
    Japanese
    中阶
  • 最高学历

求职偏好

  • 目前状态
  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
    Product Designer (UI/UX)
  • 期望的工作地点
  • 接案服务

工作经验

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Product Designer

2022年7月 - 现在
.Create user-friendly interfaces for iOS and Android apps, ensuring a seamless user experience across different devices and operating systems using Figma. .Improve efficiency in locating design files by 83% through the implementation of a design workflow. .Contribute to the development of design systems and style guides, ensuring their continuous utilization to enhance consistency and efficiency in design workflows. .Collaborate cross-functionally with other teams to deliver new product solutions and provide detailed specifications to any design-related issues during the development phase. .Offer valuable insight by conducting interviews with users in US and Canada to understand why and how they use our service.
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Customer Operation Specialist

2021年2月 - 2022年7月
1 年 6 个月
.Managed delivery of the Feedback Form optimization project. The customer report rate has decreased 30-50% and our work efficiency has increased 27%. .Troubleshot users’ issues via Zendesk report form, email, and App Store/Google Play Store review page. .Tracked usability and bug reports as well as feature deployment via JIRA. .Wrote external help articles and keep internal knowledge pages updated.

Marketing and Student Service Coordinator

2019年9月 - 2020年9月
1 年 1 个月
Mountain View, Contra Costa, California, United States
.Developed rich contents and marketing plans that resonate with current and potential clients at each stage of their lifecycle. Managed all email communications to ISP’s host families and students that assisted in educating and promoting ISP’s services. .Communicated with clients and business partners to gain continued support for the company. Solved problems and conflicts between host families and students. Collaborated with other coordinators to ensure effective and efficient program delivery. .Expanded business to the Seattle area and provided successful placements for Japanese groups. Built the bridge with agents in Asia using my bilingual ability.

Communication Intern

2019年1月 - 2019年5月
5 个月
.Created and executed the communications plan for MACDC, which contributed to a social media engagement rate increase of approximately 24% since I started working for them. .Presented sales difference across targeted age segments and descriptive analysis. .Developed storyboard and film production calendar for upcoming 10th-anniversary video.

Marketing and Business Development Intern

2018年8月 - 2019年1月
6 个月
.Engaged travel agencies based in Asia and won partnership. .Created articles for TourMega blog and content for social media. .Provided exceptional customer service and tour booking requests.
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Marketing Intern

2015年6月 - 2015年8月
3 个月
台灣
.Designed creative content using Photoshop and Illustrator. .Reported weekly on interesting places, stores, and people for the magazine. .Filmed and edited videos, for book promotions, products, and magazine, which was used for their website. .Assisted with the organization of Bella magazine company’s anniversary celebration that hosted over 250 attendees.

学历

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硕士学位
Integrated Marketing Communication
2017 - 2019
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学士学位
Communication
2012 - 2016

资格认证

The Interaction Design Foundation
证照编号: 124929
发照日期 2023年2月
永久有效
LinkedIn
发照日期 2019年9月
永久有效
LinkedIn
发照日期 2019年9月
永久有效
LinkedIn
发照日期 2019年6月
永久有效
Coursera
证照编号: R8U2VHZEJXLL
发照日期 2019年3月
永久有效
Google Analytics Academic
发照日期 2019年3月
永久有效
Coursera
证照编号: FSE6JFLP7LRD
发照日期 2019年3月
永久有效
Coursera
证照编号: TXWXU9DPSWGJ
发照日期 2019年2月
永久有效
Coursera
证照编号: TA8RXBQW8PCH
发照日期 2019年2月
永久有效

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