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Colin Douglas
Technical Writer
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Colin Douglas

Technical Writer
Chưa có phần giới thiệu.
IMCMV Holdings, Inc.
Logo of the organization.
Towson University
Miami, FL, USA
Hoa Kỳ

Trình độ chuyên môn

  • Tình trạng hiện tại
    Đã có việc làm
  • Nghề nghiệp
    Giám đốc kỹ thuật
    Khác
    System Architecture
  • Lĩnh vực
    Phần mềm
    Dịch vụ cung cấp thông tin
    Đồ uống
  • Kinh nghiệm làm việc
    Dưới 1 năm liên quan
  • Kinh nghiệm quản lý
  • Kỹ năng
    Database Management
    Subject Matter Expertise (SME)
    Documentation Management
    Documentation Protocol Design
    AGILE Methodology
    Software Documentation
    API Documentation
    HTML & CSS
    Markdown Language
    DITA XML
    Document Formatting
    Workflow Analysis
  • Ngôn ngữ
    English
    Bản địa hoặc song ngữ
    Spanish
    Thông thạo
  • Trình độ học vấn cao nhất

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Chỉ làm việc từ xa
  • Vị trí làm việc mong muốn
    Technical Writer
  • Địa điểm làm việc mong muốn
  • Freelance

Kinh nghiệm làm việc

Bartender/Server

10/2021 - Hiện tại
Miami, FL, USA
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations. Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs. Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory. Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Research Analyst Intern

LynxIQ
Internship
03/2021 - 10/2021
8 mos
Hartford, CT, USA
Enhanced research accuracy by implementing rigorous data validation techniques. Streamlined data analysis processes for improved efficiency and report generation. Supported team members in completing high-quality research projects on time and within budget constraints. Conducted comprehensive market research to identify key industry trends and inform strategic decision-making.

Client Service Representative

08/2020 - 12/2020
5 mos
Houston, TX, USA
Enhanced client satisfaction by addressing inquiries and resolving issues promptly. Streamlined communication for improved efficiency by creating a centralized system for tracking client requests. Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations. Increased customer retention rates through personalized follow-ups and timely resolution of concerns.

Học vấn

Logo of the organization.
Bằng Cử nhân Khoa học (BS)
Business Administration
2016 - 2020