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Destriyani Putri
System Analyst
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Destriyani Putri

System Analyst
Information Systems graduate with experience in technical support and customer service. Committed to providing professional, efficient and customer-focused solutions while good communication and relationship-building skills, making me adaptable for various customer-facing roles.
PT. media telematika jaya
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Universitas Mercu Buana
Kota Bekasi, Kota Bekasi, Jawa Barat, Indonesia
Republic of Indonesia

Featured Resume

Professional Background

  • Current Status
    Unemployed
  • Profession
    System Analyst
    Customer Service / Support
    Graphic Designer
  • Fields
    IT / Digital
  • Work Experience
    4-6 years (4-6 years relevant)
  • Management
    I've had experience in managing 15+ people
  • Skills
    Canva
    office software
    Team Collaboration and Communication
    Fast Response and Learner
    Adaptability and flexibility
    Understanding Client Needs
    Underpressure
    Customer building
    Customer Retention
    Communication
  • Languages
    Indonesian
    Native or Bilingual
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    Business Analyst, graphic desainer, anything that relevan to informatics system
  • Desired Work Locations
    Bekasi, Kota Bekasi, West Java, Indonesia
    Jakarta Special Capital Region, Republic of Indonesia
  • Freelance
    Non-freelancer

Work Experience

System Analyst

Oct 2023 - May 2024
8 mos
Jakarta Special Capital Region, Republic of Indonesia
Analyzed needs from 5+ departments to design user-friendly systems; Streamlined validation, saving 15% operational time; Developed user manuals & conducted training sessions

Audit Staff

PT. Letmi ITB
Freelance
Feb 2023 - May 2023
4 mos
Jakarta Special Capital Region, Republic of Indonesia
Contributed to the audit and evaluation of the SPBE system, helping improve LPSK's SPBE score from 1.71 to 3.19 through strategic analysis and recommendations.

IT Operations Staff

Sep 2018 - Dec 2022
4 yrs 4 mos
Jakarta Special Capital Region, Republic of Indonesia
Delivered comprehensive technical support to improve user experience; Managed administrative documents & ensuring proper record keeping; Analyzed system needs and provided helpdesk support to 100+ BP3IP students

Education

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Bachelor’s Degree
Sistem Informasi
2013 - 2017
3.85/4 GPA
Activities and societies
Served as a teaching assistant and participated as a team member in a system development project with a lecturer.
Description
My education not only strengthened my technical understanding of system analysis and basic programming, but also instilled a structured mindset, critical thinking skills, and a collaborative work ethic that I carry into the professional world. I am accustomed to thinking from the user's perspective and strive to align technology with business needs.

Licenses & Certifications

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Sertifikat Kompetensi IT System Analyst

Badan Nasional Sertifikasi Profesi (BNSP)
Expiration Date: Oct 2026