Expertise in bridging Product Planning with Manufacturing Processes, while ensuring seamless Business Operations. • End-to-End Project Ownership: Spearheaded full project lifecycles for global and domestic clients, providing a "one-stop-shop" service from initial requirement discovery and technical alignment to commercial negotiation, project tracking, and post-sales RMA management. • Acoustic Solution Expertise: Provided technical consultancy and customized development for acoustic components, including micro-speakers, microphones, buzzers, and motors, ensuring 100% alignment with client specifications. • NPI & Supply Chain Management: Managed New Product Introduction (NPI) phases, encompassing order fulfillment, production scheduling, inventory control, and logistics, while resolving quality anomalies (RMA) to ensure seamless mass production. • Cost Control & Vendor Relations: Conducted comprehensive BOM cost analysis, vendor sourcing, and strategic procurement. Successfully bridged gaps between cross-functional teams and clients through precise quotation and supplier management. • Global Trade & Operations: Expertly handled international trade operations, including Import/Export, Bonded warehouse procedures, and Triangular Trade models to optimize delivery efficiency. • Executive Business Liaison: Served as the primary point of contact for international accounts; prepared strategic business reports and high-level presentations to support executive decision-making and business expansion.

• Managed POS and sales systems, handling operational documentation and process execution with accuracy and efficiency. • Acted as key holder responsible for store opening and closing, while onboarding and training new staff to ensure operational continuity and service quality. • Served as the communication interface between head office and cross-store teams, coordinating administrative tasks and aligning execution with company policies. • Prepared and delivered end-of-day operational and sales reports to executives, providing clear visibility into store performance and issues