• Managed key accounts, including Shopee, leading the Unmanned Store Check-in and Payment Kiosk Project, generating TWD 57M (USD 1.8M) in revenue. • Built and maintained strong relationships with clients, ensuring alignment of project outcomes with client expectations, resulting in repeat business and enhanced customer trust. • Collaborated with stakeholders—including ECS management, clients, industrial designers, engineers, and suppliers—to identify new business opportunities and drive growth. • Represented ECS at the 2023 Global Gaming Expo (G2E) in Las Vegas, strengthening industry connections, promoting products, and securing strategic partnerships. • Led multiple product launches, coordinating internal and external teams to ensure timely delivery and successful market entry of new products. • Provided strategic account planning and comprehensive client communication, addressing needs, resolving issues proactively, and supporting long-term business objectives.

• Assisted in smart lighting and energy-efficient infrastructure projects, ensuring seamless integration with smart building technologies. • Partnered with 31 clients, including interior designers, architects, and retail stores, to provide expert guidance on scalable and cost-effective lighting solutions aligned with business objectives. • Drove cross-functional collaboration between engineering teams, procurement, and external vendors to implement smart lighting systems that optimized energy consumption. • Assisted in the Honhui Plaza lighting design program, contributing to system architecture and integration planning. • Collaborated with Delta Electronics in the development of new lighting equipment as an program assistant, facilitating product validation testing and ensuring compliance with industry safety and performance standards.

• Developed and implemented YouTube growth strategies to optimize channel performance, increase subscriber count, and maximize audience engagement. • Analyzed YouTube analytics and algorithm trends to refine content strategies, improve retention rates, and boost discoverability through SEO optimization. • Provided consulting on content planning, video structuring, and audience targeting, helping clients improve watch time and click-through rates (CTR). • Optimized metadata, thumbnails, and video titles/descriptions to enhance search rankings and maximize organic reach. • Managed video publishing workflows, ensuring consistency in posting schedules and alignment with audience behavior patterns. • Advised on monetization strategies, including AdSense revenue, sponsorships, and YouTube Partner Program policies, to maximize profitability. • Tested and implemented A/B strategies for thumbnails, video formats, and content styles to improve engagement and conversion rates.

• YouTube Growth & Digital Strategy: Led initiatives that grew the TomoNews US YouTube channel from 900K to 2M+ subscribers, collaborating with writers and editors to optimize content performance. • SEO & Performance Analytics: Implemented data-driven content strategies, leveraging YouTube Creator Studio and API analytics to track engagement metrics and audience retention. • Project Coordination & Content Workflow: Managed the end-to-end production pipeline for digital content across YouTube, Dailymotion, and official platforms, ensuring efficient content publishing via CMS. • Cross-functional Collaboration: Served as the primary liaison between 3D animators, scriptwriters, and editorial teams, ensuring seamless execution of animation projects for news and client-driven content. • Process Optimization: Developed workflow efficiencies to enhance content production timelines and improve coordination between creative and technical teams. • Creative & Editorial Oversight: Supervised scriptwriting, SEO-driven metadata creation, and thumbnail design to maximize engagement and discoverability. • Multilingual Content Management: Provided translation and localization support, adapting news scripts and video content between English and Traditional Chinese to cater to diverse audiences.

• Translated science, history, archaeology, ecology, and geography articles from English to Traditional Chinese, ensuring accuracy and cultural relevance. • Applied bilingual proficiency to convey complex topics in a clear and engaging manner for a Mandarin-speaking audience.

• Program Development & Training: Designed and implemented customized English language curricula for Mandarin-speaking elementary students, optimizing learning outcomes through structured lesson plans. • Process Improvement & Classroom Management: Developed structured teaching methodologies to improve student engagement and streamline lesson delivery, ensuring consistent learning progress. • Cross-cultural Communication & Localization: Adapted teaching materials for non-native English speakers, demonstrating expertise in content localization and effective cross-cultural communication.

• Assisted in the planning and execution of marketing campaigns, supporting promotional efforts across multiple channels. • Coordinated with production teams, advertisers, and media partners to ensure seamless campaign delivery and brand alignment.

• Program Planner and Co-host