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Eka Cipta
Account Manager & B2B Partnership at Telin (PT Telekomunikasi Indonesia International)
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Eka Cipta

Account Manager & B2B Partnership at Telin (PT Telekomunikasi Indonesia International)
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Telin
Chung Yuan Christian University
Kota Surabaya, Provinsi Jawa Timur, Indonesia
Republic of Indonesia・Taiwan・Hong Kong S.A.R

Professional Background

  • Current Status
    Employed
  • Profession
  • Fields
  • Work Experience
    4-6 years relevant
  • Management
  • Highest Level of Education

Job Search Preferences

  • Current Status
    Open to opportunities
  • Desired Job Type
  • Desired Positions
  • Desired Work Locations
  • Freelance

Work Experience

Account Manager

Apr 2024 - Present
[ON GOING] RESPONSIBILITY : 1. Develop new portfolio - Enterprise with strategic account plans aligned with client & provider objectives, identifying opportunities & roadmaps. 2. Manage sales & implementation of complex, tailored telco solutions for enterprise clients. 3. Cultivate strong relationships with client executives, acting as a trusted advisor on telco solutions. 4. Negotiate and manage complex enterprise contracts, ensuring SLA adherence and mutual benefit. 5. Proactively address client needs and advocate for their interests within the provider's organization.

B2B & Partnership Coordinator

Jan 2024 - Present
Taiwan
RESPONSIBILITY : - Strategically source partners aligned with evolving company objectives, - Negotiate mutually beneficial partnerships to optimize value and ensure sustainable collaboration. - Ensure punctual and efficient implementation of agreed processes, adhering to timelines and quality standards for seamless operational integration. - Collaborate strategically with sales to formulate and execute go-to-market strategies, leveraging market intelligence to maximize market penetration and revenue growth. - Conduct objective joint performance evaluations with partners, utilizing KPIs and data analytics to assess effectiveness and drive continuous optimization. KEY HIGHLIGHT : - Increased B2B revenue by > 78% & expanded strategic partnerships with 5+ new partners, enhancing service offerings. - Demonstrated innovation and market responsiveness by launching 30+ new products. - Achieved 95% B2B partner retention, reflecting strong partnership commitment.

Retail Sales Specialist

Nov 2020 - Jan 2024
3 yrs 3 mos
Taipei City, Taiwan
RESPONSIBILITY : - Develop digital platforms for seamless user experiences and enhanced customer engagement. - Collaborate with partners to cultivate high-potential business opportunities and expand market reach. - Ensure timely and successful product launches, aligning with company targets. - Manage financial aspects, including sales planning and P&L, for sustainable profitability. - Facilitate clear IT communication for API integrations, migrations, and feature updates. KEY HIGHLIGHTING : - Generated over $1 million USD in revenue with a newly built digital platform, validating market demand - Diversified revenue streams by establishing a new B2B portfolio - Expanded market presence with 100+ product launches and 10 new partners - Increased customer engagement with 5 new features, including a Loyalty Program

Production and Sales Assistant

Sep 2019 - Sep 2020
1 yr 1 mo
Zhongli District, Taoyuan City, Taiwan
Looking for sales, recap sales, handle customers if someone asks or complains, helps take care of the production department,

Chef

Dec 2018 - Jun 2020
1 yr 7 mos
Zhongli District, Taoyuan City, Taiwan

Teaching Assistant

Sep 2018 - Jan 2020
1 yr 5 mos
Zhongli District, Taoyuan City, Taiwan
prepare learning materials teaching in class help students who have learning difficulties, especially in economics with a 1 on 1 program

Assistant Project Manager

Jan 2018 - Oct 2018
10 mos
Kota Surabaya, East Java, Republic of Indonesia
- Every project prepared status reports outlining progress and constraints for customers and senior management. - Supervised schedules of projects and manage resources needed according to specifications given by stakeholders and owners. - provide budget summaries to the project manager to be given to the owner - organize & discuss with the foreman to complete existing work targets

Import Export Assistant

Jun 2017 - Sep 2017
4 mos
Kota Surabaya, East Java, Republic of Indonesia
Create export and import documents for shipping. Prepare the additional documents for special cases. Accompany my supervisor to meet & discuss with the customs officer for red-line shipping or if there was a problem. Accompany my manager to negotiate about the shipping things (payment method, pricing, problems, or additional docs). For additional job, help to set up the trucking services for clients to take out their containers to their warehouse. Make an internal report to the Finance Division

Education

Master of Business Administration (MBA)
Business Administration and Management, General
2018 - 2020
Activities and societies
President of Indonesian Student Association (PPI CYCU) 2019/2020 Public Relation Division in PPI Cup 2018
Bachelor’s Degree
Business, Management, Marketing, and Related Support Services
2014 - 2018
Activities and societies
- Facilitator Training for LKMM-TD, - Moderator at some national seminar, - Speaker at the admission of New Students in Petra Christian University, - Join some event as a committee