Sep 2019 - Present
- Directed and successfully launched the highest-funded Kickstarter campaign in Taiwan, "Cubiio 2: Laser Cutter & Metal Engraver with Autofocus" exceeding the company's target of US$25,000 within the first minute and raising a total of US$1.8M from 1,412 backers.
- Led a cross-functional team, collaborating with an outsourced software team, to successfully develop Cubiio 2, a laser cutter and metal engraver controllable via the Cubiio App, delivering the project within specified deadlines and budget constraints.
- Utilized Figma, a collaborative design tool, to effectively communicate the company’s requirements to an outsourced software development team, contributing to the successful development of Cubiio 2.
- Directed a cross-functional team consisting of a system architect, UI/UX designer, mechanical engineer, and firmware engineer to develop a portable wood-cutting machine, scheduled for launch in February 2023.
- Enhanced customer relationships via launching "Cubiio Club", an online community where users exchange tips and share images of their work.
- Resolved customer inquiries and issues weekly, delivering timely, effective, and insightful solutions to enhance user satisfaction.