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Fakhri Ali Ruhyat
Experienced Administration Support (Rig Clerk) at PT Asrindo Citraseni Satria | Creative mind behind successful freelance radio broadcasts and events. Committed to excellence in all pursuits.
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Fakhri Ali Ruhyat

Experienced Administration Support (Rig Clerk) at PT Asrindo Citraseni Satria | Creative mind behind successful freelance radio broadcasts and events. Committed to excellence in all pursuits.
A professional with 4 years of work experience. Prioritize work ethic, thoroughness, responsibility and consistency in completing every job. Has work experience in administration support, operational management, and customer care, as well as freelance experience as a radio broadcaster and event organizer. Have negotiation skills, maintain good client relationships, be a hard worker, have time management, and have competent and good communication skills. Dedicated and highly motivated to develop professionally. Committed to providing the best performance.
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PT Asrindo Citraseni Satria
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Universitas Putra Indonesia YPTK Padang
Jakarta, Indonesia
印尼

專業背景

  • 目前狀態
    就職中
    目前沒有興趣尋找新的機會
  • 專業
    客服經理
    活動策劃
    營運經理
  • 產業
    設計
    事件管理
    公共關係
  • 工作年資
    2 到 4 年 (2 到 4 年相關工作經驗)
  • 管理經歷
  • 技能
    Word
    Excel
    Microsoft Office
    PowerPoint
    Google Drive
    Canva
    Communication
    powerpoint
    word
    Photoshop
  • 語言能力
    English
    初階
  • 最高學歷
    大學

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
    Digital Marketing
  • 期望的工作地點
    Kotamadya Padang, Sumatera Barat, Indonesia
    Kotamadya Bandung, Jawa Barat, Indonesia
    Jakarta, Indonesia
  • 接案服務
    全職接案者

工作經驗

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Administration Support (RIG CLERK)

2023年7月 - 現在
Riau, Indonesia
-Responsible for recording all daily activities related to rig operations. -Ensure all daily documents, such as crew attendance, Tail Gate Meetings, Pre-Job Meetings, Onsite Training, etc., are prepared before starting work. -Responsible for procurement of goods and materials required for rig operations. -Responsible for documentation of incoming and outgoing goods. -Fill in and save all I-JMS (Inspection Job Management System) documents following established procedures. -Report work results and progress of rig operations to company management.

Event Organizer

2022年1月 - 2023年12月
2 年 0 個月
Kota Pekanbaru, Riau, Indonesia
-Collaborate with clients to understand their event objectives, preferences, and budget constraints. -Develop creative event concepts, themes, and formats based on client requirements and audience demographics. -Create detailed event plans, including timelines, budgets, and resource requirements. -Source and negotiate contracts with vendors, suppliers, and service providers, including venues, caterers, decorators, and entertainers. -Coordinate vendor activities, ensuring they meet deadlines and deliver services according to agreed-upon terms and quality standards. -Manage vendor relationships and resolve any issues or disputes that may arise during the planning process. -Arrange event logistics, including venue selection, layout design, transportation, accommodations, and equipment rentals. -Coordinate event setup, teardown, and on-site logistics to ensure smooth execution and optimal guest experience. -Oversee technical aspects of the event, such as audiovisual setup, lighting, and staging.

Operational Manager (Controlling Manager)

2022年2月 - 2023年2月
1 年 1 個月
Kota Pekanbaru, Riau, Indonesia
-Responsible for managing the CEO's schedule to match client meeting schedules. -Plan optimal class schedules for participants. -Ensure complete documentation of the material presented, participant interactions, and learning outcomes. -Organizing schedules and detailed activities for student or student events. -Prepare daily reports that record class progress, including participant participation and material that has been presented. -Evaluate class and participant performance periodically.
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Store Coach at IQOS Indonesia

2022年5月 - 2023年1月
9 個月
Kota Pekanbaru, Riau, Indonesia
-Lead by example, demonstrating professionalism, integrity, and a customer-centric approach in all interactions. -Provide coaching and mentoring to store associates, fostering a culture of continuous learning and development. -Conduct regular performance evaluations and provide constructive feedback to support employee growth and improvement. -Identify training needs and coordinate training sessions to enhance team skills and product knowledge. -Ensure that the store environment is clean, organized, and visually appealing to enhance the shopping experience. -Proactively engage with customers to understand their needs and recommend appropriate products or solutions.

Relationship Officer

2021年5月 - 2022年6月
1 年 2 個月
Kotamadya Padang, Sumatera Barat, Indonesia
-Develop and nurture relationships with clients through regular communication and engagement. -Act as the main point of contact for client inquiries, requests, and concerns. -Build trust and rapport with clients by providing personalized and attentive service. -Anticipate client needs and proactively offer solutions to address them. -Identify opportunities to cross-sell or upsell products or services to existing clients. -Collaborate with sales and marketing teams to promote new products or initiatives to clients. -Manage client accounts, including account opening, documentation, and maintenance. -Monitor account activity and ensure compliance with regulatory requirements. -Cultivate strong relationships with internal stakeholders, including sales, operations, and support teams. -Collaborate with cross-functional teams to ensure seamless delivery of products or services to clients.

HR Manager (Relationship Officer)

2021年5月 - 2021年12月
8 個月
Kotamadya Padang, Sumatera Barat, Indonesia
-Ensure employees comply with company procedures and policies. -Responsible for conducting interviews with prospective employees. -Arrange employee work schedules according to the company's operational needs. -Prepare monthly stock-taking reports to determine the amount of inventory available. -Ensure customer satisfaction by providing adequate solutions to problems that arise.

Event Organizer

2020年1月 - 2021年12月
2 年 0 個月
Kotamadya Bandung, Jawa Barat, Indonesia
-Collaborate with clients to understand their event objectives, preferences, and budget constraints. -Develop creative event concepts, themes, and formats based on client requirements and audience demographics. -Create detailed event plans, including timelines, budgets, and resource requirements. -Source and negotiate contracts with vendors, suppliers, and service providers, including venues, caterers, decorators, and entertainers. -Coordinate vendor activities, ensuring they meet deadlines and deliver services according to agreed-upon terms and quality standards. -Manage vendor relationships and resolve any issues or disputes that may arise during the planning process. -Arrange event logistics, including venue selection, layout design, transportation, accommodations, and equipment rentals. -Coordinate event setup, teardown, and on-site logistics to ensure smooth execution and optimal guest experience. -Oversee technical aspects of the event, such as audiovisual setup, lighting, and staging.
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Customer Service Agent (Agent Call)

2019年10月 - 2021年12月
2 年 3 個月
-Respond to incoming telephone calls from customers quickly and professionally. -Listen attentively to complaints or problems submitted by customers. -Provide direction and guidance to customers in navigating or resolving company product or service issues. -Inform customers about new products or services offered by the company. -Check and provide updates on order status, delivery of goods, estimated arrival, and other services to customers. -Use scripts or guidelines the company has provided following standard operating procedures (SOP) to handle various customer needs. -Identify opportunities to offer additional products or services to customers to increase sales (upselling) according to their needs or interests. -Record and store conversation records with customers accurately and neatly in the call centre database. -Strive to achieve qualitative (e.g., customer satisfaction level) and quantitative (e.g., number of calls handled) targets set by the company.
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Digital Relation & Sosial Media Management

Proxsis HR
實習生
2020年2月 - 2020年7月
6 個月
Jakarta, Indonesia
-Develop and implement social media strategies aligned with overall marketing objectives and brand identity. -Identify target audiences and tailor content to appeal to specific demographic groups. Create a content calendar and schedule posts across multiple social media platforms. -Develop engaging and relevant content for social media posts, including text, images, videos, and infographics. -Curate user-generated content and encourage user participation and interaction. -Monitor and moderate conversations on social media platforms, responding to comments, messages, and reviews in a timely and professional manner. -Foster a sense of community among followers and advocates of the brand. -Address customer inquiries and concerns, escalating issues to appropriate departments when necessary. -Utilize social media analytics tools to track and analyze performance metrics, trends, and audience insights.
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Event Organizer

2018年1月 - 2019年12月
2 年 0 個月
-Collaborate with clients to understand their event objectives, preferences, and budget constraints. -Develop creative event concepts, themes, and formats based on client requirements and audience demographics. -Create detailed event plans, including timelines, budgets, and resource requirements. -Source and negotiate contracts with vendors, suppliers, and service providers, including venues, caterers, decorators, and entertainers. -Coordinate vendor activities, ensuring they meet deadlines and deliver services according to agreed-upon terms and quality standards. -Manage vendor relationships and resolve any issues or disputes that may arise during the planning process. -Arrange event logistics, including venue selection, layout design, transportation, accommodations, and equipment rentals. -Coordinate event setup, teardown, and on-site logistics to ensure smooth execution and optimal guest experience. -Oversee technical aspects of the event, such as audiovisual setup, lighting, and staging.
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Radio Announcer

2015年1月 - 2016年12月
2 年 0 個月
Kotamadya Padang, Sumatera Barat, Indonesia
-Host radio programs, including music shows, talk shows, news segments, or specialty programs. -Plan and organize program content, including selecting music playlists, preparing scripts, and conducting interviews. -Deliver engaging and entertaining commentary, segues, and transitions between songs or segments. -Ensure that program content complies with station guidelines, including FCC regulations and broadcasting standards. -Connect with listeners through on-air interactions, phone calls, texts, and social media platforms. -Respond to listener requests, dedications, and inquiries in a timely and professional manner. -Foster a sense of community and interactivity among listeners by encouraging participation in contests, polls, and promotions. -Attend station events, remote broadcasts, and public appearances to interact with listeners in person. -Operate radio broadcasting equipment, including soundboards, microphones, and digital audio systems. -Monitor audio levels, transitions, and playback to ensure smooth on-air performance. -Troubleshoot technical issues and coordinate with engineering staff for equipment maintenance and repairs. -Represent the station professionally in public appearances, events, and media interviews. -Uphold the station's brand image and values through on-air demeanor, language, and behavior.

學歷

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學士學位
Majoring In Information Systems
2014 - 2019
3.2/4 GPA
社團活動
Organisasi kemahasiswaan, dewan pembina
簡介
Skills: Organization Skills · Public Speaking · Public Relations · Time Management · Time Study

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