Analyzed & interpreted complex data to support strategic decisions. Developed data collection system (20% accuracy increase) & identified learning patterns (15% student success rate boost). Created insightful reports & dashboards for data-driven decision making. Streamlined processes (30% efficiency gain).

•Monitoring system performance:Keeping a watchful eye on system health, identifying potential issues, and taking corrective actions. •Operating and maintaining hardware:Ensuring smooth operation of computer systems, printers, and other peripheral devices. •Data backup and recovery:Following established procedures to back up data regularly and perform recoveries when necessary. •Following security protocols: Implementing and maintaining data security measures to safeguard sensitive information. •Technical support: Providing basic technical assistance to end-users in resolving computer-related issues.