Senior Catalog Associate Met or exceeded goals and objectives for online selling department. Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions. Maintained updated brand and product knowledge to deliver optimum customer shopping experience. Identified new growth opportunities for program revenue plans. Resolved customer concerns and answered questions quickly to maximize satisfaction. Managed data collection and sampling procedures to accurately collect data. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Identified needs of customers promptly and efficiently. Planned and completed group projects, working smoothly with others. Python Testing Using Selenium Over 3 years experience in functional Testing UAT using Selenium IDE and Selenium Webdriver. Profound knowledge in python and OOPS concepts. Experience in Manual and Automation testing in Web based application. Experience in all phases of Software Development Life Cycle (SDLC) methodologies. Designed experiments on test products and applied results to guide design changes and improvements. Administered product training to all partners, stakeholders and support team, keeping everyone updated on operational requirements. Recorded and documented test results to compare to expected results. Developed company-wide technical strategy plans for Python-based assets, overseeing development, coding, debugging. Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity. Monitored and facilitated bug resolutions to optimize software. Produced test scripts for new automated software testing rounds. Completed unit and regression tests on software and individual modules. Created and maintained database of common and known testing defects.