· 2 years of experience in international client support and efficient resolution of product-related inquiries. · Skilled in navigating complex enterprise systems, including SAP ECC and SAP ERP S/4 HANA, to ensure process compliance and optimize workflow efficiency. · Proven success in managing 2,000+ items with high precision, directly supporting accounts that contributed to 40% of the company’s annual revenue. · 3 years of experience as a Freelance Translator, facilitating cross-border communication and delivering precise technical, marketing, and legal localizations under tight deadlines.