I am a Law graduate from Universitas Riau with more than 10 years of experience in automotive sales and Islamic banking. I have worked as a Toyota Sales Executive and a Bank Account Officer. I possess strong skills in analyzing customer needs, credit risk management, negotiation, and customer service. Proven ability to increase sales and maintain customer loyalty through a persuasive and professional approach. SKILLS Technical Skills (Software Office) Microsoft Office (Word, Excel, PowerPoint, Outlook, Access) Data Management (Excel data processing, reports, pivot tables, formulas, charts) Administrative Skills Document Preparation (letters, reports, proposals, memos) Presentation Design (attractive slides, visual communication) Filing (manual and digital) Schedule & agenda management Official correspondence Soft Skills Effective communication (verbal & written) Teamwork Time management Problem-solving Attention to detail & accuracy Languages Malay Indonesian English