1. Collaborated with external vendors and the internal network team to plan and execute precise, cost-effective upgrades and expansions of the network cabling, ensuring rapid and accurate configuration of the new network infrastructure. 2. Autonomously handled the end-to-end installation, configuration, and troubleshooting of console servers and network switches, thereby ensuring the stability of the core lab infrastructure. 3. Responsible for managing and maintaining the VNC remote desktop environment on the FTE test server, ensuring seamless 24/7 remote access for the R&D team to improve testing efficiency.

1. Executed precise server hardware repairs according to Standard Operating Procedures (SOPs), replacing faulty components (e.g., DIMMs, HDDs, PSUs) to ensure the high availability of data center infrastructure. 2. Spearheaded and performed server storage upgrades, transitioning from traditional HDDs to high-performance SSDs to significantly enhance server I/O performance and data access speeds. 3. Managed the end-of-life process for storage media, strictly adhering to information security protocols to perform physical destruction and secure shipment of decommissioned drives, ensuring absolute data security and compliance. 4. Conducted proactive network infrastructure maintenance, regularly cleaning and replacing fiber optic connectors to effectively prevent signal degradation and ensure optimal network connectivity and stability. 5. Acted as a key on-site technical support, collaborating closely with Full-Time Engineers (FTEs) to provide first-line, hands-on assistance in diagnosing and resolving complex network issues, effectively reducing the Mean Time To Resolution (MTTR). 6. Managed data center structured cabling operations, including rack installation, patch panel termination, and cable management, to ensure a stable, organized, and scalable physical network architecture. 7. Partnered with FTEs on first-line troubleshooting and incident response; progressively entrusted with higher-priority, critical operational tasks due to reliable performance, demonstrating professional competence and growth.

1. Executed precise server hardware repairs according to Standard Operating Procedures (SOPs), replacing faulty components (e.g., DIMMs, HDDs, PSUs) to ensure the high availability of data center infrastructure. 2. Spearheaded and performed server storage upgrades, transitioning from traditional HDDs to high-performance SSDs to significantly enhance server I/O performance and data access speeds. 3. Managed the end-of-life process for storage media, strictly adhering to information security protocols to perform physical destruction and secure shipment of decommissioned drives, ensuring absolute data security and compliance. 4. Conducted proactive network infrastructure maintenance, regularly cleaning and replacing fiber optic connectors to effectively prevent signal degradation and ensure optimal network connectivity and stability. 5. Acted as a key on-site technical support, collaborating closely with Full-Time Engineers (FTEs) to provide first-line, hands-on assistance in diagnosing and resolving complex network issues, effectively reducing the Mean Time To Resolution (MTTR). 6. Managed data center structured cabling operations, including rack installation, patch panel termination, and cable management, to ensure a stable, organized, and scalable physical network architecture. 7. Partnered with FTEs on first-line troubleshooting and incident response; progressively entrusted with higher-priority, critical operational tasks due to reliable performance, demonstrating professional competence and growth.

1. Managed the server firmware lifecycle, utilizing professional software tools to perform updates, downgrades, and configurations for BIOS and BMC firmware. 2. Executed comprehensive test plans to rigorously validate BIOS/BMC functions and values , and implemented test cases to ensure firmware quality met established standards. 3. Independently established and maintained the server validation infrastructure, ensuring the stability and availability of the testing environment. 4. Authored detailed failure reports for the development team and partnered with R&D engineers to perform issue triage and root cause analysis, accelerating the bug resolution lifecycle. 5. Proactively learned and adopted new testing methodologies for next-generation server platforms to continuously optimize test coverage and efficiency.