· Led the development of electronic flight and maintenance logbooks, leading a user team of approximately 40 people, including cockpit, cabin crew, maintenance, and IT departments. Coordinated requirements, confirmed with vendors, and discussed implementation directions.
· Collaborated with vendors to establish system architecture, UI/UX design, various system functionalities, and integration details with external systems.
· Assisted in the launch of MRO system and adjusted data.
· Led project testing and system conversion processes for the MRO system in the Quality Management Department.
· Implemented a cloud-based digital image management system, collaborating with engineers from a US vendor to analyze company data, perform categorization, and integrate with relevant systems, reducing manpower for daily work order inspections by 4 people and data preparation during aircraft return by 80%.
· Maintained the cloud image system, collaborating with the original vendor's engineers to solve daily operational issues, analyze error data, modify data retrieval logic, and improve the system.
· Developed a macro system to systematize monthly reports for the Quality Management Department, reducing 4 working days per month and ensuring no human errors occur.
· Used electronic document management and digital calculations to manage a total of 100 aircraft and approximately 220 engines across 4 fleets, reducing the risks of human errors and data loss.
· Assisted the aircraft return team in preparing the BTB (Back To Birth) for engines and APU (Auxiliary Power Unit), as well as flight hour control for the entire fleet of 100 aircraft.
· Managed and maintained the airworthiness documents for the entire fleet as required by the Civil Aviation Administration, with no deficiencies reported within the past two years.
· Revised four internal work instruction manuals, streamlining 10% of the process time and implementing a review mechanism.