*Developed and maintained strong relationships with new and existing clients at international trade shows, focusing on long-term partnerships and growth opportunities. *Increased company profits by 30% through efficient customer service, strategic client management, and timely delivery of solutions tailored to customer needs. *Facilitated clear and effective communication with clients to meet their needs, including translating technical manuals, sourcing materials, and negotiating with both internal teams and factories to resolve issues in the order process. *Successfully expanded the customer base, with a primary focus on Western markets, providing timely and relevant product information and samples to drive client engagement and sales. *Managed order processing independently, ensuring all tasks were completed on schedule and deadlines were met, contributing to seamless operations. *Led marketing platform management, overseeing the company’s official website as well as e-commerce and social media operations, including MOMO, LINE, and official PAGE.

*Gained diverse work experience across different industries, including hospitality, agriculture, and housekeeping. *Waitstaff (Front of House): Delivered excellent customer service in a busy restaurant setting, managing food and beverage orders, and ensuring a positive dining experience for guests. *Room Attendant: Maintained cleanliness and orderliness of guest rooms in a hotel, ensuring high standards of hygiene and presentation. *Fruit Quality Recorder: Conducted quality inspections and documented findings, contributing to improved product standards and process adjustments. *Fruit Packer: Efficiently sorted and packed fruit products, adhering to quality standards and ensuring accurate labeling for distribution. *Developed strong adaptability, time management, and communication skills by working in fast-paced environments and collaborating with teams from diverse cultural backgrounds. *Enhanced ability to perform tasks under pressure and meet targets, while consistently maintaining attention to detail and quality.

*Managed client service primarily through English email correspondence, ensuring timely and effective communication with clients. *Acted as a liaison between clients and factories, facilitating smooth interactions and addressing client inquiries promptly. *Handled order processing, including all necessary documentation such as sales confirmations and order placements, ensuring accuracy and efficiency. *Provided support during trade shows by facilitating verbal translation between colleagues and foreign clients, enhancing communication and fostering strong relationships.

*Managed client service primarily through English email correspondence, ensuring prompt and effective communication to meet client needs. *Acted as a crucial link between clients and factories, facilitating clear communication and addressing inquiries efficiently. *Assisted in product development by coordinating necessary documentation, including quotations, sample orders, and sample shipping, to ensure timely delivery and accuracy. *Handled order processing, ensuring all required documentation such as sales confirmations and order placements were completed accurately and efficiently.