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ikapoetry rosyidi
Onboarding Specialist
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ikapoetry rosyidi

Onboarding Specialist
Performance-driven and motivated Onboarding Specialist who excels at coordinating the whole onboarding process, serving as the first point of contact for potential clients, training systems to clients, manage client relationships. Effective communicator with extensive knowledge of supplier financing programs, significant ability to work in a team, and well-developed time management skills.
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Citibank
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Universitas Sebelas Maret
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Nam Dương

Trình độ chuyên môn

  • Tình trạng hiện tại
    Đã có việc làm
  • Nghề nghiệp
    Nhân viên dịch vụ khách hàng
    Trợ lý hành chính
    Quản trị thương mại
  • Lĩnh vực
    Tài chính
    Chuỗi cung ứng
    Dịch vụ giao dịch
  • Kinh nghiệm làm việc
    4-6 năm (4-6 năm liên quan)
  • Kinh nghiệm quản lý
    I've had experience in managing 1-5 nhân viên
  • Kỹ năng
    Communication Skills
    document management
    Team Work
    Excel
    Word
    powerpoint
    Microsoft Office
    Negotiation
    Presentation Skills
    Organization and Time management
    Flexible and Adaptable
    Microsoft Teams
    Written Communication Skills
    Administrative Skills
    Operation Management
  • Ngôn ngữ
    English
    Trung cấp
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    Customer Success / Marketing Specialist / Account Executive / Operation / Community
  • Địa điểm làm việc mong muốn
    Jakarta, Indonesia
  • Freelance
    Không phải freelancer

Kinh nghiệm làm việc

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Onboarding Specialist

Citibank
Contract
09/2020 - Hiện tại
Educate new customers, help solve technical problems, and ensure smooth adoption of our products and services. Provide product knowledge including benefits, systems implementation, and training to external clients and internal stakeholders. Tracking and communicating internally the status of the clients. Manage client relationships and partner.
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Marketing Officer

03/2018 - 07/2020
2 yrs 5 mos
Jakarta, Indonesia
Coordinates with internal team, building relationships with customers to push the sales of a certain product. Acts as an intermediary between company and clients, makes necessary phone calls and meetings to ensure customer needed.

Administration Staff

01/2016 - 01/2018
2 yrs 1 mo
Supervising administration staff and dividing responsibilities to ensure performance. Standardization research in creative economy partnership with BEKRAF Indonesia.

Học vấn

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Bằng cử nhân
Agrotechnology
2012 - 2016