Avatar of Ikhsan Bani Bukhori.
Ikhsan Bani Bukhori
Senior Key Account Manager
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Ikhsan Bani Bukhori

Senior Key Account Manager
Experienced in sales, marketing, partnership, business development and service. Besides also have informal experience on writing, language and traveling. It has been proven by publishing book about traveling and German for beginner.
Lummo
Universitas Gadjah Mada
Jakarta, Indonesia
Indonésie

Professional Background

  • Statut Actuel
  • Profession
    Account Manager
  • Fields
    E-Commerce
  • Expérience professionnelle
    6 à 10 ans (2 à 4 ans pertinente)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Potential
    Managing Relationships
    Strategic Partnerships
    Collaborating
    Partnership
    Service Quality Control
    Social Media Management
    Business Development
    Account Management
    Online Advertising
  • Languages
    German
    Intermédiaire
    French
    Débutant
  • Highest level of education

Job search preferences

  • Desired job type
    Temps plein
    Intéressé par le travail à distance
  • Desired positions
    Senior Key Account Manager
  • Lieu de travail désiré
  • Freelance
    Indépendant à temps plein

Work Experience

Senior Key Account Manager

déc. 2021 - Présent
- Managing relationships with more than 100 merchants for both business and technical inquiries - Increasing the merchants' performance to reach the Gross Merchandise Value (GMV) monthly target - Retaining all merchants by delivering solutions, actionable advice, and a number of transactions - Boost the adoption rate by educating and recommending the existing LummoSHOP feature - Offering a premium feature to grow merchants' online presence professionally through the custom domain, social media management, and online advertising functions - Successfully maintaining the accomplishment on a monthly basis with a total point range of 80 to 100 percent of the monthly target

Client Acquisition Specialist

nov. 2019 - déc. 2021
2 yrs 2 mos
- Handling online Patriot Workshop each Tuesday and Thursday afternoon - Acquiring Patriot TaniHub to ask the relations for shopping on TaniHub - Doing online about TaniHub project research through social media - Responsible for doing retention for inactive customer by email

Partnership Executive

avr. 2019 - oct. 2019
7 mos
- Finding new supplier for adding new SKU/items into the warehouse - Maintaining relation with supplier - Collaborating for promo and selling out campaign - Doing market research for finding potential products - Handling social media for pursuing sales on both new and existing customer - Using SEO technique for boosting sales

Branch Sales Manager

sept. 2018 - mars 2019
7 mos
- Boosting sales on field - Finding new customer by online and offline (known as Mitra Bukalapak) in the area - Handling goods flow on the warehouse - Dividing fast moving and slow moving customer goods for better sales record - Doing market research to find potential customers - Using SEO technique for boosting sales

Service Quality Control Supervisor

janv. 2017 - août 2018
1 yr 8 mos
- Creating SOP for rule on handling customer complaint - Responsible for creating template reply on email, facebook, instagram and call center - Using social media for finding tricks on how to solve customer complaint - Doing benchmarking from big companies for new insight

Digital Marketing

août 2016 - janv. 2017
6 mos
- Handling facebook google ads on resurrection team Bukalapak - Maintaining ads budget

Social Media Evaluator

mars 2015 - juil. 2016
1 yr 5 mos
- Doing social media evaluation based on Indonesian customer habit using social media - Giving suggestion on creating social media feature based on the evaluation

Education

Bachelor's degree , Agro-industrial Technology
2010 - 2015