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IVANA TRISNA PUTRI
HR Professional (Office Administration)
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IVANA TRISNA PUTRI

HR Professional (Office Administration)
Dynamic and detail-oriented HR Professional with a strong background in office administration and customer relations. Proven track record in managing the end-to-end recruitment life-cycle, payroll administration, and labor law compliance. BNSP-certified in Office Administration with international experience in project coordination and community development. Committed to optimizing HR processes and fostering a productive organizational culture.
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PT Kencana Maju Bersama
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Badan Nasional Sertifikasi Profesi (BNSP)
Kota Surabaya, Provinsi Jawa Timur, Indonesia
Republic of Indonesia・Malaysia・Vietnam

Featured Resume

Uploaded on Jan 18th 2026

Professional Background

  • Current Status
    Unemployed
  • Profession
    Customer Service Representative
    Project Manager
    HR Development, Training
  • Fields
    Manufacturing
    Retail
  • Work Experience
    2-4 years (2-4 years relevant)
  • Management
    I've had experience in managing 15+ people
  • Skills
    HR Operations
    Compliance
    Administration
    Recruitment
    On-boarding
    Payroll Administration
    HRIS Database Management
    Industrial Relations
    Labor Department Liaison
    Workforce Permits
    Microsoft Office
    Correspondence
    Filing
    Intercultural Communication
    Conflict Resolution
  • Languages
    English
    Professional
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
  • Desired Job Type
  • Desired Positions
  • Desired Work Locations
  • Freelance

Work Experience

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Human Resource Development (HRD)

Nov 2023 - Jul 2025
1 yr 9 mos
Managed full-cycle recruitment including sourcing, interviewing, hiring, and on-boarding; ensured compliance with labor regulations by liaising with the local Department of Labor for permits and HR obligations; streamlined payroll accuracy through management of attendance, leaves, and sick leave documentation; acted as primary liaison for employee welfare and coordinated with healthcare facilities and official employment documentation.
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Customer Service

Aug 2021 - Oct 2023
2 yrs 3 mos
Built and maintained client relationships through proactive communication and product knowledge; managed daily administrative tasks, marketing software, and online applications to optimize department functionality.
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Sanitarian Assistant

Puskesmas
Full-time
Nov 2019 - Apr 2020
6 mos
Collaborated on environmental health programs and conducted epidemiological investigations and controls; upheld public health regulations for food and water processing and solid waste disposal.
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Project Event Coordinator (LITE 3.0)

Dec 2018 - Feb 2019
3 mos
Led a public-awareness initiative on HIV/AIDS aligned with the UN SDGs; partnered with foundations and medical units (RSUD Dr. Soetomo) to empower people living with HIV/AIDS.
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Global Volunteer (English Teacher)

AIESEC
Volunteer
Jun 2018 - Aug 2018
3 mos
Ho Chi Minh City, Vietnam
Designed and delivered English communication curriculum for 100+ students aged 6–17; managed cross-cultural project interactions and organized large-scale events such as summer camps.

Education

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Non-Degree Program (e.g. Coursera certificate)
Office Administration
2021 - 2021
Description
Completed Office Administration Certification issued by BNSP (National Professional Certification Board).
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Bachelor of Science (BS)
Applied Traditional Medicine
2015 - 2020
3.4/4 GPA
Description
Earned a Bachelor of Applied Traditional Medicine with a GPA of 3.43/4.00.