Avatar of Jasmin Loh.
Jasmin Loh
Global HR & Head of Shared Services SEA
Profile
Posts
0Connections
Imprimer
Avatar of the user.

Jasmin Loh

Global HR & Head of Shared Services SEA
Over 11 years of experience in Human Resources, specializing in employee’s development plans and people management strategies. Proven track record in setting up and operating HR functions, serving as HR Business Partner to leadership team.
Leuze electronic Malaysia Sdn Bhd
Wawasan Open University
Malaysia
Malaisie

Professional Background

  • Statut Actuel
    Employé
    Prêt à l'interview
  • Profession
    HR Business Partner
    HR Manager
    Factory Manager / Director
  • Fields
    Manufacturing
    Soutien d'Entreprise
  • Expérience professionnelle
    10 à 15 ans (10 à 15 ans pertinente)
  • Management
  • Skills
    Communication
    Commitment To Excellence
    Result Oriented
    Self Motivated
    Highly Adaptable
  • Languages
    English
    Courant
    Malay
    Courant
    Chinese
    Intermédiaire
  • Highest level of education

Job search preferences

  • Desired job type
    Temps plein
    Intéressé par le travail à distance
  • Desired positions
    Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
  • Lieu de travail désiré
  • Freelance

Work Experience

HR & Admin Manager

nov. 2021 - Présent
Melaka, Malaysia
Local HR & Admin Function 1. Set up, establish, and operate HR function in Melaka; oversee the entire HR and administrative functions for the local site. 2. Function as HR Business Partner to Leadership Team, develop and implement strategies to align with the business objectives. 3. Monitor and control Personnel Expenses according to agreed budgets. Global HR Function 1. Collaborate with the international HR team to create and standardize global HR policies and procedures. 2. Ensure the local implementation of global HR policies, customizing them to meet regional requirements while maintaining consistency with global standards. 3. Participate in cross-functional projects and contribute to strategic HR planning on a global scale. Head of Shared Services 1. Lead the setup of shared services function, work closely with counterparts in subsidiaries and HQ to identify and integrate functions that can be centralized. 2. Develop comprehensive project plans to transition tasks to the shared services centre, including timelines, cost estimates and talent requirements. 3. Coordinate with relevant departments to gather detailed information on functions to be transferred, ensuring a smooth transition and minimal disruption to operations. 4. Report on costs and staffing plans, monitor service levels and develop process improvements to enhance shared services operations efficiency. Achievements 1. Pioneered local HR setup: joined in the initial setup phase before the factory was built, oversaw the construction and internal setup of the building, including office design and furnishing. Successfully completed the setup in April 2022 and organized a grand opening ceremony officiated by the state chief minister. Personally hired every pioneer employee, ensuring a strong foundation for the company’s operations. 2. Established HR policies and systems: Setup local HR policies and employee benefits from scratch, creating a robust framework that now serves as a role model for other subsidiaries. Successfully implemented a comprehensive HR system, ensuring a seamless transition from manual processes to an automated system. 3. Instilled Kaizen culture: Introduced the Kaizen concept and lean framework within the company, personally educating both office employees and shopfloor engineers. Successfully introduced a culture of continuous improvement, leading to numerous impactful office Kaizen projects. These initiatives have served as a benchmark for our subsidiaries and HQ. 4. Centralized Key Functions in Shared Services: Successfully identified and outlined key functions for centralization in the shared services center, gaining senior management approval by the end of 2022. Initiated the transition by incorporating R&D and order management into the team. Due to the smooth transition and good performance, earned the trust of the supervisory board and gotten approval to expand the shared services function to include finance, logistics and enhanced R&D capabilities.

HR & Admin Executive

nov. 2012 - Présent
Johor, Malaysia
1. Heads the HRA Department in the company Headquarters and serve as advisory role to other subsidiaries in all HR matters. 2. Oversee the daily operations and recommend change or improvements where desirable. 3. Handle the full cycle of recruitment functions for both local and foreign workers, including quota application, selection of workers in their home country, attend interview with KDN to workers clearance in airport custom. 4. Conduct TNA and establish training plans annually. Identify, source and suggest suitable training programs for each department based on the TNA or as and when requested. 5. Formal and informal disciplinary actions; conduct counselling session, initiate domestic inquiries and investigation whenever needed. 6. Liaises with labour office and foreign embassies about disciplinary cases when needed. 7. Daily Departmental Tasks include handling staffs’ queries, handling visitors, contractors’ registration, petty cash control, office inventory control, logistic arrangements, staffs’ medical conditions, etc. 8. Manage the factory housekeeping team responsibilities, which includes the planning, costing and execution of overall factory housekeeping, laundry management of cleanroom, and waste management. 9. Manage security functions in the company, including security manpower planning, CCTV, door access systems, patrolling system and other security procedures to ensure premise safety. 10. Build good rapport with security agencies, police units, and other authorities. Selected Accomplishments 1. Successfully establish Human Resources Procedures and Policies and per ISO22000 standard. (2014) 2. Successfully developed the full cycle of training procedure and disciplinary procedure. (2013 & 2014) 3. Successfully developed 5S team for the factory in the effort of operation improvement. (2014) 4. Successfully implemented 5-working day/week for the company. 5. Successfully lower absenteeism rate to 80% after implementation of new disciplinary procedure. 6. Successfully duplicated the HQ’s HR procedures and system in the company’s new plant in year 2014 and ensured smooth implementation.

Learning & Development Manager

nov. 2019 - nov. 2021
2 yrs 1 mo
Johor, Malaysia
March 2019 – May 2020 : Head of CSER and Learning & Development June 2020 – March 2021 : Sustainability & Employee Services Manager April 2021 – November 2021 : Learning & Development Manager Learning & Development 1. Review and develop Training and Development procedures, manage, and advise management on related training and development to meet local needs. 2. Confer with managers and supervisors to conduct annual Training Needs Analysis and revise the company training plan as required for execution, prepare budget and justify funds requested. 3. Develop, coordinate, and conduct training plan implementation. 4. Design and deliver customized training solutions based on requests, organize, and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials. 5. Selects appropriate instructional procedures or methods such as individual training, group instruction, selfstudy, lectures, demonstrations, simulation exercises, role play, and computer-based training. 6. Develop and conduct evaluation of training performance. Create and manage follow-up action plans that reinforce the transfer of leadership skills from training programs back into the daily work environment. 7. Identify, measure, and track effectiveness of all training/learning activities. Achievements (L&D) 1. Implemented workers performance tracking system for production 2. Developed offline skills training stations for critical process training Sustainability 1. Act as the labor & ethics SME for the site to ensure site operations are in compliant with the labor & ethics requirements set out in the law, ISO, and Responsible Business Alliances (RBA) standards. 2. Handles all labor compliance related internal and external audits. 3. Identify sustainability projects, collaborate with related departments to plan, execute and ensure sustainable results. 4. Partner with departments to set, plan and track sustainability KPIs, ensure site Sustainability efforts are aligned with Corporate and site goals, and properly documented. Employee Services 1. Responsible for managing and organizing the overall activities of the department, including manpower and budget planning for site employee facilities such as staff canteen, dormitories, transport, clinics, etc. 2. Responsible for inventory & budget planning of staff uniforms, stationery and other office suppliers, and the physical management of fixed assets. 3. Design and propose employee welfare projects, execute, implement, and submit project costing & ROI reports upon completion. Achievements (Sustainability & Employee Services) 1. CSR Malaysia Awards 2020 2. Automation & visualization of labor practices 3. Introduced virtual volunteering opportunity to the site 4. C-19 SOP related implementations in the factory

Assistant HR Manager (Compliance, Training & Communication)

déc. 2017 - mars 2019
1 yr 4 mos
Johor, Malaysia
Compliance, CSR & Audits 1. Develop and implement HR policies and procedures that compliant with legal and other requirements; oversee the effectiveness of implementation and recommend changes or improvements where desirable. 2. Ensure HR practices and documents compliance on all related certification bodies such as ISO 9001, ISO 14001, ISO 45001, customer’s requirement, etc. Training & Development 1. Conduct gap analysis, annual training needs analysis, develop and implement training plans according to the skill requirements for each project. Communication 1. Manage the company complaints and grievance helpline, conduct engagement surveys, analyze workers’ concerns and propose solutions to both employer and employee. 2. Establish corporate branding for both internal and external communications. Accomplishments 1. Introduced an e-learning platform and online training modules. 2. Established the Corporate Code of Ethics and Conduct and formed a dedicated committee to ensure successful implementation and sustainability. 3. Successfully implemented a proper disciplinary, communication and training policy and procedure. 4. Established grievance and anonymous reporting channel for employees’ complaints and grievances.

Assistant HR Manager

janv. 2016 - mai 2017
1 yr 5 mos
Johor, Malaysia
1. Oversee the HR daily operations and lead ad hoc projects, develop, and implement HR policies that are in legal compliance, fair and appropriate to the needs of the workforce and workplace. 2. Manage, review, and maintain compensation and benefits policies, review and analyze the effectiveness of company reward systems annually, conduct salary surveys; formulate salary benchmarking, and suggest market adjustment and incentive plans. 3. Advise employees in regarding rules and regulations and act as mediator to resolve workplace conflicts, execute formal and informal disciplinary actions, analyze workers’ concerns and propose win-win solutions to both employer and employee. 4. Be part of the EMS, QMS and safety committee, in charge of the company legal & compliance of ISO 9001, ISO 14001, and ISO 13485. 5. Oversee and manage the security section with high emphasis on developing and maintaining an effective and disciplined security team. Manage CCTV, door access systems, patrolling system, and other security procedures to ensure premise safety. Projects & Accomplishments 1. Successfully setup Prent Club – company’s social and welfare club (2016) 2. Successfully revised HR policies & procedures to comply with the latest ISO & EICC standards (2016) 3. Successfully conducted the first 360 degrees training needs analysis for the company (2016) 4. Successfully executed market adjustment for direct labour in the company (2017) 5. Kick-started the implementation of HRMS software & web-based HRMS (Flex-HRMS and Flex-ESS) 6. Realignment of HR practices

Education

Bachelor of Arts (BA)
Psychology
2010 - 2017
3.27/4 GPA