March 2019 – May 2020 : Head of CSER and Learning & Development
June 2020 – March 2021 : Sustainability & Employee Services Manager
April 2021 – November 2021 : Learning & Development Manager
Learning & Development
1. Review and develop Training and Development procedures, manage, and advise management on
related training and development to meet local needs.
2. Confer with managers and supervisors to conduct annual Training Needs Analysis and revise the company training plan as required for execution, prepare budget and justify funds requested.
3. Develop, coordinate, and conduct training plan implementation.
4. Design and deliver customized training solutions based on requests, organize, and develop training
manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other
educational materials.
5. Selects appropriate instructional procedures or methods such as individual training, group instruction, selfstudy, lectures, demonstrations, simulation exercises, role play, and computer-based training.
6. Develop and conduct evaluation of training performance. Create and manage follow-up action plans that reinforce the transfer of leadership skills from training programs back into the daily work environment.
7. Identify, measure, and track effectiveness of all training/learning activities.
Achievements (L&D)
1. Implemented workers performance tracking system for production
2. Developed offline skills training stations for critical process training
Sustainability
1. Act as the labor & ethics SME for the site to ensure site operations are in compliant with the labor & ethics requirements set out in the law, ISO, and Responsible Business Alliances (RBA) standards.
2. Handles all labor compliance related internal and external audits.
3. Identify sustainability projects, collaborate with related departments to plan, execute and ensure
sustainable results.
4. Partner with departments to set, plan and track sustainability KPIs, ensure site Sustainability efforts are aligned with Corporate and site goals, and properly documented.
Employee Services
1. Responsible for managing and organizing the overall activities of the department, including manpower and budget planning for site employee facilities such as staff canteen, dormitories, transport, clinics, etc.
2. Responsible for inventory & budget planning of staff uniforms, stationery and other office suppliers, and the physical management of fixed assets.
3. Design and propose employee welfare projects, execute, implement, and submit project costing & ROI reports upon completion.
Achievements (Sustainability & Employee Services)
1. CSR Malaysia Awards 2020
2. Automation & visualization of labor practices
3. Introduced virtual volunteering opportunity to the site
4. C-19 SOP related implementations in the factory