Led TIPTOP ERP architecture design and full-module customizations; independently delivered 700+ TIPTOP functional specifications covering finance, logistics, procurement and multinational modules. Led international projects for US/Europe/Japan/Australia subsidiaries with English technical training; redesigned enterprise financial and logistics systems to improve data consistency and traceability; integrated external systems (Modula WMS, HRM) via SOAP/Webservice APIs; led ESG carbon data integration with payables workflows and developed Switzerland-specific shipment management customizations.

Provided deep custom development and troubleshooting for TIPTOP ERP as an OEM/developer; improved client cost closing process via automated scheduling and data filtering reducing month-end time by over 50%. Participated in multi-industry implementations (manufacturing, retail, apparel, amusement park, insurance) and served as primary contact for major cross-strait education clients; nominated for best service in 2014.