1. Assists the CEO with daily administrative duties and completes a broad variety of administrative tasks 2. Managing an active calendar of appointment 3. Completing expense reports 4. Composing and preparing correspondence 5. Arranging complex and detailed travel plans, itineraries and agendas 6. Compiling documents for meeting 7. Communicates with the general staff on the CEO's behalf and coordinates logistics with high-level meetings both internally and externally 8. Maintains confidential files and contact information 9. Coordinates meetings, conferences, and committees both on and off site to support the CEO's agenda

1. Assist the Expatriate personal thing (KITAS, residence, and family needed) 2. Maintained digital and physical filing systems. 3. Actioned instructions to complete administrative tasks within deadlines. 4. Collated and organized business documents within orderly systems, 5. Organized travel arrangements on behalf of colleagues, including booking hotels, transport and restaurants. 6. Organized meeting calendar, spaces and equipment for presentations. 7. Scanned and photocopied documents for office team members. 8. Sorted and distributed business mail for office staff 9. Updated shared calendars with accurate meeting and event information. 10. Take Minutes of Meeting 11. Kept stationery and office supplies well stocked to meet operational need. 12. Liaised with clients, suppliers to take messages and directed to the staff concerned. 13. Managed document control duties to reduce errors and maintain accurate records

1. Take minutes of meeting 2. Performed administrative tasks, document management and report development for inter-departmental use. 3. Handled client correspondence and internal communications in professional manner. 4. Organized and stored digital and hardcopy files 5. Updated client correspondence files and noted additions in file index. 6. Received, sorted and directed incoming mail to maintain good communication channels. 7. Helped less experienced staff manage daily assignments. 8. Organized meeting by reserving venues, meals, documents, communicating schedules and coordinating setup 9. Managed document control duties to reduce errors and maintain accurate records. 10. Organized business travel and accommodation, communicating booking information to relevant staff. 11. Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.

1. Resolved client concerns quickly and professionally, improving retention ratings through first-class customer care. 2. Independently addressed and managed client complaints, using excellent problem-solving techniques to resolve issues appropriately. 3. Successfully built and maintained long-lasting client relationships through proactive communication and dealing with all matters efficiently. 4. Kept client records accurate and up-to-date within CRM systems, enabling clear, accessible communication pathways.