Stores and clients (70% of work): - Briefly and fully introduce products that customers are interested in and intend to experience. - Receive the shopping needs of customers to propose the most suitable products. - Maintain product knowledge, return policy and warranty according to the company's regulations. - Resolve all complaints and problems arising about products in a correct, timely and polite manner. - Create relationships with potential customers, convenient for introducing new products, promotions. - Regularly arrange and change product positions to catch the eyes, at the right time to help maintain sales (reaching 85-90% of the monthly target). - Control inventory and transport between stores to prevent stock shortages. - Take measures to avoid damage to goods, waste, and minimize losses at the store. Staff and reports (30% of work): - Guide and ensure employees understand products and promotions to convey to customers. - Arrange weekly/monthly work schedule, avoiding the situation of no staff on shift. - Make a file to report the status of revenue, employees, goods to superiors at the end of each month. - Complete documents on expenses incurred at the store and finalize with the accounting department.