Provide consultancy on regulations and requirements for building permits (PBG/IMB, SLF) Prepare and review technical and administrative documents Submit applications via government online systems (OSS, SIMBG, or regional platforms) Create simple polygon maps to define project land boundaries and site locations Monitor and follow up on the progress of permit applications until completion Manage email correspondence and internal/external communication Prepare reports, documents, and maintain both digital and physical records Assist in scheduling meetings, appointments, and management agendas Create presentations, meeting minutes, and support office operations Managed company social media accounts (Instagram, TikTok, Facebook, LinkedIn) Created and scheduled creative content (photos, videos, reels, captions) Analyzed social media insights and prepared performance reports Managed online stores across marketplaces (Shopee, Tokopedia) Uploaded and optimized product listings (descriptions, pricing, stock, images) Handled customer service (chats, orders, returns) and maintained store ratings

Input and maintain records in a centralized database system with 99% accuracy Verify and correct data discrepancies in reports and spreadsheets Collaborate with the operations team to ensure timely submission of monthly reports Maintain confidentiality of sensitive company data Assisted in creating monthly and quarterly reports Monitored and updated records in internal databases Handle correspondence, scheduling, and administrative support

Monitor and follow up on overdue accounts via phone calls, SMS, emails, and field visits Negotiate repayment plans with customers to ensure outstanding debts are settled promptly Maintain accurate and up-to-date records of collection efforts and customer interactions Coordinate with the legal team for escalated cases requiring legal action Provide regular reports on collection performance, delinquency trends, and recovery rates