Yukai Liao is a Service Designer/Design Researcher/Strategist, had experiences of leading or working with people from different cultural/professional backgrounds. He devoted himself to deliver strategic planning through research. In his previous careers, he helped Walmart to optimize different types of internal operations, made business strategies for a global financial institute, and designed a new service for a global training institute. He keeps learning new knowledge through every kinds of medias and applies it to daily life or work (e.g. AI-driven applications), and opens to any kind of field and challenges.