- Managed an independent dropshipping business across various e-commerce platforms.
- Established and maintained online stores, including product selection and optimizing presentation.
- Edited product details, including adjustments to names, prices, photos, and descriptions.
- Managed daily orders using Excel format, coordinated with suppliers through email communication.
- Addressed customer complaints empathetically, devising effective solutions for customer satisfaction.
- Orchestrated advertising campaigns to enhance product exposure and reach a wider audience.