- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods. - Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service. - Maintained open communication with customers and overseas partners to update all parties on order and shipping changes. - Utilized logistics software to manage, monitor and track shipments from origin to destination. - Processed customs declarations and maintained records of customs documents. - Prepared and processed import and export documentation according to customs regulations, laws or procedures.

- Worked closely with product development teams to create and maintain marketing materials for client meetings. - Input new data, updated old records and cross-checked information to keep marketing database up-to-date. - Contributed to weekly team meetings. - Generated leads through phone calls, emails and face-to-face interactions. - Maintained documentation, detailing assignments, in-progress work and completed project milestones.