I am a Management graduate from Sahid University with work experience in customer service. Throughout my academic journey, I successfully navigated various situations and applied these skills in customer-focused roles. This experience not only enhanced my skills but also strengthened my interest in creating positive customer experiences. I have worked in several industries, including F&B, retail, and online shops, which helped me understand diverse customer needs. I have taken on a new role as a Virtual Assistant in Social Media. In this position, I am learning to develop my business and offer services to entrepreneurs or companies seeking support in the digital era. I am doing this to continually refine my skills and acquire expertise to aid business growth. Nevertheless, I remain open to opportunities that align with my educational background and work experience. I believe that with my experience and skills, I can positively contribute to advancing businesses and achieving desired goals.