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Louise Lou
Travel Consultant
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Louise Lou

Travel Consultant
Hi I'm Louise 善溝通及團隊合作,簡化複雜概念、擁有清晰的邏輯思考具換位思考能力、樂於接受挑戰及壓力。
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American Express
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國立宜蘭大學National Ilan University
台北市, 台灣
Taiwan

Featured Resume

Uploaded on Sep 19th 2024

Professional Background

  • Current status
    Employed
  • Profession
    CS Advisor
    Travel consultant
    Enterprise Sales
  • Fields
    Banking
    Tourism
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Problem-Solving Abilities
    Event Planning & Management
    Customer relationships building
    Customer service
    Budget control
    Planning & Organizing Skills
    Python
    MySQL
    Communication
    Microsoft Office
    PowerPoint
    Excel
    Word
  • Languages
    English
    Fluent
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    國際採購、專案管理、PM、國外業務
  • Desired work locations
    Thailand
    Vietnam
    Canada
    Singapore
    United States
    Malaysia
    Taiwan
    Australia
  • Freelance

Work Experience

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Travel Consultant

American Express
Full-time
Feb 2020 - Present
Taipei City, Taiwan
Plan domestic and international business travel itineraries, ensuring customer satisfaction Control budget according to each travel policy, maintaining cost efficiency Analyze fare and routing alternatives to provide the best options based on customer requirements Maintain strong relationships with customers and cooperative units through effective communication Handle and resolve customer complaints promptly to ensure a positive customer experience
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線控

Jan 2017 - Jun 2019
2 yrs 6 mos
Taipei City, Taiwan
Plan and quote travel itineraries for Southeast Asia Control budget Track and manage travel projects Compile monthly reports Contact local agencies Handle customer complaints

Education

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Bachelor’s Degree
Leisure Industry Management
2012 - 2016