Avatar of Đặng Thành Luân.
Đặng Thành Luân
Regional Marketing Manager - VUS - The English Center
Profil
Postingan
0Koneksi
Cetak
Avatar of the user.

Đặng Thành Luân

Regional Marketing Manager - VUS - The English Center
I had 13 years of experience in the banking and finance industry. After many years of working in Sales - Marketing - and Operation positions in traditional banks and customer financial companies, I have gained insights into the Vietnamese consumer finance industry. Besides, I have 1 year of experience in a business partner outsourcing industry as the Head of Telesales (Sales/Operation Manager). Currently, I am working in the field of education as a Regional Marketing/Sale Manager Experience Skills: - Sales (Direct Sales, Telesales & Agency Sales) - Marketing (Trade MKT, Direct MKT, Telemarketing, Event, Branding, Advertising & Digital) - Partnership - Affiliate - Referral - Customer Services - Operation
Logo of the organization.
VUS - The English Center
Logo of the organization.
Trường Đại học Công nghệ thông tin và Truyền thông - Đại học Thái Nguyên
Quận Chín, Thành phố Hồ Chí Minh, Việt Nam
Vietnam

Latar Belakang Profesional

  • Status sekarang
    Sudah bekerja
    Siap untuk wawancara
  • Profesi
    Marketing Operations
    Sales Team Lead
    Manajer Proyek
  • Bidang
    Perbankan
    Pendidikan
    Keuangan
  • Pengalaman Kerja
    Lebih dari 15 tahun (relevan 1-2 tahun)
  • Management
    Saya berpengalaman mengelola 15+ orang
  • Skil
    Excel
    PowerPoint
    Word
    Google Drive
    Microsoft Office
    Communication
    Photoshop
    Canva
  • Bahasa
    Vietnamese
    Bahasa ibu atau Bilingual
    English
    Menengah
  • Pendidikan tertinggi
    Sarjana

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
    Tidak tertarik bekerja jarak jauh
  • Jabatan pekerjaan yang diinginkan
    Senior Manager
  • Lokasi pekerjaan yang diinginkan
    Ho Chi Minh, Vietnam
  • Bekerja lepas
    Non-pekerja lepas

Pengalaman Kerja

Logo of the organization.

Regional Sales/Marketing Manager

04/2023 - Sekarang
Overview: ***Company profile: VUS is proud to become an English language training unit of global standards recognized by NEAS, an independent organization that manages the quality of international English teaching centres. For nearly 30 years, NEAS Quality certification has confirmed the standards for many of the world's leading English teaching centres. An educational unit that meets NEAS standards must possess the following international criteria: – High-quality teaching – Courses that meet student needs – Advanced teaching technology – Safe and useful learning environment *** Product/ Service: Education *** Team: Direct MKT Team (05 Regional Marketing Team Leaders - 30 Local Marketing Executives) & Telesales (TMK) Team (05 Team Leaders - 60 Telesales agents) *** Location: South Province & North Province *** Main Responsibility: Branding & Performance - Propose, plan, and budget Marketing activities for markets following the Company's general marketing strategy and KPIs. - Build a brand identity for VUS centres in provinces and cities through marketing activities: FOH OOH, PR, etc. - Propose a content plan with lead-generation goals on digital channels at provincial and cities facilities - Propose suitable added value programs for students/parents to increase retention rate in the provincial market. - Work with the CE department to deploy extracurricular activities for students - Manage and develop sales documents and scripts for the DMK channel - Manage and develop sales documents and sales scripts for TMK/Telesales channels - Allocate KPIs to channels, prepare reports and evaluate DMK's activities for each market. - Survey the market and analyze work results weekly/monthly/quarterly to propose ways to improve work efficiency. *** Project - Manage: Telemarketing - Trade Marketing - Grand Opening (New Campuses) - Partnership - Project Manager - Event - Affiliate/Referral *** KPI (New-New Student) from All Marketing Media: Direct Marketing (DMK), Digital Marketing, Event, Out of home (OOH), Word of mouth (WOM), Referral, Affiliate, Partnership *** Report to Marketing Director *** Achievements: - Grand Opening: 22 new campuses/year (2023) - Partnership (B2B): Co.opmart, Viettel Money, Eximbank, Vietinbank, Hyundai (Q.3/2023 - 1.200 new sign), MBBank, Cake by VPBank, BE Group, Go! Mall, Hyundai, Xanh SM, Tiniworld, VIB, Fahasa.com (Q.2/2024) - Event: V-Champion Da Lat (Q.3/2023), V-Champion Can Tho, V-Champion Khanh Hoa, V-Champion Ba Ria - Vung Tau (Q.2/2024) - Branding: Roadshow, Street Banner, OOH, LOH, FOH, CSR, WOM - Trade Marketing & Coordinator: 32 campuses - Affiliate/Referral: build-up process & approach via the Department of Education, Provincial Union
Logo of the organization.

Head of Call Center

03/2022 - 04/2023
1 yr 2 mos
Ho Chi Minh, Vietnam
Overview: Company profile: Concentrix, is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on Dec 01 2020, trading on NASDAQ as CNXC. Concentrix is headquartered in Fremont, California. Concentrix provides services within 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and e-commerce, Technology, Travel, Transportation and Tourism - Product/ Service: Banking and Financial Services, Customer Service - Team: 02 Deputy Managers - 12 Sales Team Leaders - 300 Headcounts - Report to Director and Regional Sale Manager (India) Achievements: - Achieved the highest record for more than VND 55 billion per month - Almost obtained Ranking 01 in All Partnership & achieved > 100% Target every month - Created more new relationships with companies (B2B) Main Responsibilities: - Manage all business activities of the project to ensure the highest revenue and control PnL - Manage telesales channel to sale including personal loan and credit card - Manage call centre to control for issues relevant to customer service/customer experience - Proposing strategies and plans for development - Participate in the implementation of approved policies and strategies - Flexible to handle problems that arise during strategy implementation - Monitor budgeting and disbursement - Direct presentation, negotiation - Securing documents, and company development plans - Build good diplomatic relations - Support the HR department in the recruitment
Logo of the organization.

Area Sales Manager (Unit Head - South)

SHBFinance
Full-time
04/2021 - 03/2022
1 yr 0 mos
Quận Một, Ho Chi Minh, Vietnam
Overview: • Company profile: SHB Finance is a finance company with 100% ownership from Saigon - Hanoi Commercial Joint Stock Bank (SHB). SHB Finance has only been operating for more than 4 years but has served more than 700,000 customers with loan needs - Product/ Service: Banking and Financial Services - Team: 04 Sale Supervisors - 24 Sale Team Leaders - >430 Sale Agents - Report to Head of Sales - Vietnamese - Achievements: During the covid 19 epidemic, ensured that employees were always guaranteed a source of income without losing their jobs and almost obtained 100% Target every month. Main Responsibilities: - Managing business operations in the South Region + Tay Ninh province & Long An province - Proposing strategies and plans for development - Participate in the implementation of approved policies and strategies - Flexible to handle problems that arise during strategy implementation - Cash loan products & Risk management - Sales methods: Direct Sales, Telesales, Agency Sales. - MKT method: Referal, Event Trigger, OOH - Partnership
Logo of the organization.

Sale Manager (Ho Chi Minh city - Binh Duong province - Dong Nai province - Long an province)

TPBank
Full-time
05/2018 - 04/2021
3 yrs 0 mos
Ho Chi Minh, Vietnam
Overview: - Company profile: TP Bank is a licensed bank operating legally in Vietnam with full basic banking operations such as granting credit, receiving deposits, paying via accounts... - Product/ Service: Banking and Financial Services - Team: 06 Team Leaders - >120 Sale Agents - Report to the Regional Sales Manager (Vietnamese) Achievements: - Outstanding performance – Manager of the Year in 2019 - Outstanding performance – Manager of the Year in 2020 Main Responsibilities: - Managing business operations & PnL Region including Ho Chi Minh City, Binh Duong Province, Dong Nai Province, Long An Province - Proposing strategies and plans for development - Participate in the implementation of approved policies and strategies - Flexible to handle problems that arise during strategy implementation - Cash loan/Credit card products & Risk management - Sales methods: Direct Sales, Telesales, Agency Sales. - MKT method: Referal, Event Trigger, OOH - Partnership
Logo of the organization.

Unit Head (Senior)

VPBank
Full-time
05/2016 - 05/2018
2 yrs 1 mo
Ho Chi Minh, Vietnam
Overview: - Company profile: VP Bank is a licensed bank operating legally in Vietnam with full basic banking operations such as granting credit, receiving deposits, and paying via accounts... - Product/ Service: Banking and Financial Services - Team: 20 Relationship Manager - Report to Center Director (Vietnamese) Achievements: - Best UPL of centre in 2016 - Best UPL of centre in 2017 Main Responsibilities: - Managing sales activities of the Sales Center & PnL - UPL products/Credit card & Risk management - Proposing strategies and plans for development - Participate in the implementation of approved policies and strategies - Flexible to handle problems that arise during strategy implementation - Sales methods: Direct Sales, Telesales, Agency Sales. - MKT method: Referal, Event Trigger, OOH - Partnership
Logo of the organization.

Senior Team Leader

08/2010 - 05/2016
5 yrs 10 mos
Ho Chi Minh, Vietnam
Overview: - Company profile: Prudential Finance is a finance company with 100% ownership from Prudential Corporation (England). Prudential Finance was the first financial company to enter the Vietnamese market before being acquired and renamed Shinhan Finance in 2019 - Product/ Service: Banking and Financial Services - Team: 4 Team – 60 Sale Agents - Report to Channel Manager (Vietnamese) Achievements: - Best Sale in 2011 & 2012 - Best Team Leader in 2013 & 2014 - Best Senior Team Leader in 2015 Main Responsibilities: - Managing business operations in Ho Chi Minh City, Binh Duong Province, Dong Nai Province, Long An Province - Management structure: 4 Team Leaders & 60 Sale Agents - Sales methods: Direct sale & Telesales

Edukasi

Logo of the organization.
Sarjana (S1)
Business Administration and Management, General
2018 - 2021
3/5 GPA
Deskripsi
Presentation Skills Debate Skills Time Management Critical Thinking
Logo of the organization.
Sarjana (S1)
Banking, Corporate, Finance, and Securities Law
2009 - 2012
3.2/5 GPA
Deskripsi
Presentation Skills Debate Skills Time Management Critical Thinking