Excellent communication and inter-personal skills Office Manager Perform effectively despite sudden deadlines and changing priorities Manage office G and A budget, ensure accurate and Proven ability to identify, analyze, and solve problems timely reporting. Highly reliable self starter can be counted on to complete Design, implement and oversee office policies assignments and procedures. Proven competence in working with others in a team effort Analyze and monitor internal processes. Experienced in customer relations Recruit and select office staff. Organize orientation Self-motivated able to learn at her own initiative and training of new staff members Committed to top quality work Evaluate and manage staff performance Versatile and multi-skilled person Resourceful in solving problems and maximizing resources

Different Yoga styles training Direction driven, organized, energized, results-oriented Meditation Excellent motivator and people person Alternative nutritional approach and healing Disposition to teach by example while delegating responsibilities therapies Capable of arranging information in a methodical way Aptitude to analyze, to evaluate and incorporate changes

Capable of communicating with the personnel in all the levels Devising strategies to drive online traffic to the company website. Daily monitoring and optimization of campaigns. Weekly and monthly reporting of campaign performance campaign optimization tools and technologies. PERSONAL INTEREST Initiate and assist with the implementation of Evaluating customer research, market conditions and competitor data. Provide campaign feedback to assist with landing Page optimization. Testing of New channels, outlets and offers.

Analyze, determine and carry out the needs of the key accounts to ensure that they receive first-class customer care and service. Develop various strategies to manage the account and setting long and short term objectives. Communicate with the client on a regular basis to determine preferences. Continuous market analysis and research on the dynamics of the account. Managing conflict and come up with effective negotiation and sales strategies. LUCIA FABELA CRUZ - Esmoreitlaan 3 bus 50 - 2050 Antwerpen +32 489 513 763 [email protected] LUCIA FABELA CRUZ INTERPERSONAL SKILLS

Adaptable Development, production of projects from proposal right up to delivery. Ambitious Delivering events on time, within budget, that meet Analytical and hopefully exceed expectations. Articulate Setting, communicating and maintaining timelines Assertive and priorities on every project. Communicating, maintaining and developing Attentiveness client relationships. Competent Managing supplier relationships. Confident Managing operational and administrative functions to Consistent ensure specific projects are delivered efficiently. Providing leadership, motivation, direction, and support Cooperative to the team. Detail Oriented Ensuring excellent customer service and quality delivery Dependable Diplomatic Efficient

Ethical Oversee daily operations at the job site. Experienced Bid out subcontract work and manage their performance. Review project performance schedule, cost Flexibility performance, and budget . Helpfulness Manage budget tracking. Honesty Ensure the goals of the project are met. Independent Monitor progress. Innovative Insightful Intuitive

Online Marketing Asst Leadership Organizing market research. Management Writing press releases. Motivated Arranging promotional events. Nonverbal Communication Assessing the results of a marketing campaign. Optimistic Communicating with clients. Helping to drive online traffic with web-related Organizational campaigns. Writing online content. Patience Perceptive Perseverance