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LUNA LIN
Operation Manager of AppWorks School
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LUNA LIN

Operation Manager of AppWorks School
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Aiworks
National Formosa University
台北市, 台灣
타이완

Featured Resume

Uploaded on 7월 1일 2024
Uploaded on 7월 1일 2024

Professional Background

  • Current Status
    Employed
  • Profession
    Certification and Technical Training
    Project Management
  • Fields
    Software
    EdTech
  • Work Experience
    1-2 years (1-2 years relevant)
  • Management
    None
  • Skills
    Excel
    Word
    PowerPoint
    Microsoft Office
    Google Drive
    Communication
    python
    Scrum
    Git
    Sheets & Slides
  • Languages
    Chinese
    Native or Bilingual
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
    Ready to interview
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    Product manager
  • Desired Work Locations
  • Freelance

Work Experience

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Operations Manager

Aiworks
Full-time
8월 2023 - Present
Taipei City, Taiwan
Course Management Students Enrollment: Reviewed applications and interviewed over 200 applicants per semester, totaling more than 400 applicants annually. Scheduling: Coordinated with technical instructors to plan course schedules and allocate activity venues based on different class configurations. Communication and Coordination: Clarified the needs of different departments, including technical instructors, students, and administrative staff. Developed and communicated solutions to address these needs. Presentation Skills: Proactively volunteered to lead presentation workshops for 40 participants, achieving a satisfaction rate of 94.63%. Process Automation: Utilized AI tools to automate repetitive administrative processes, improving work efficiency by 75%. Standard Operating Procedures (SOPs): Standard Operating Procedures (SOPs): Documented administrative tasks, establishing SOPs to reduce onboarding time for new team members. Continuously adjusted and optimized SOPs based on evolving situations to ensure efficiency and relevance. Google Sheets Proficiency: Skilled in advanced operations and formulas for data analysis, project management, and efficiency improvements, including developing tools with Google Sheets and Apps Script to enhance efficiency by 75%. 專案管理: 專案時程管理:參與學員完成個人網站專案或軟體的過程,利用 Trello 追蹤進度,並根據學員能力及使用者流程調整優先順序。 利害關係人溝通:釐清企業及專案經理需求,與技術導師溝通課程內容及時程,並以文件形式清楚交付內容。 線上共編軟體: 熟悉 Google Drive, Google Sheet, Trello 和 Canva 等線上共編軟體。進行課程講義製作、滿意度分析、學員名單管理以及任務時程追蹤。 自動化報名流程: 自學 Apps Script 結合 ChatGPT 基於現有資源將報名流程自動化,節省約 75% 的作業時間。 流程標準化: 梳理工作流程,將瑣碎的行政作業流程標準化,並不斷優化與更新,提升新進員工入職訓練體驗。 簡報技巧: 擔任簡報工作坊講者,引導學員掌握簡報受眾體驗設計內容及如何排版。總計超過 100 位參與者,工作坊內容滿意度達 94.63%。
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Operations Specialist

2월 2023 - 7월 2023
6 mos
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Operations Assistant

7월 2022 - 2월 2023
8 mos
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Business Development Intern

1월 2022 - 6월 2022
6 mos
Taipei City, Taiwan
Partner Communication & Coordination: Initiated contact with partners in Taiwan, addressed pain points, and coordinated agreements. Win-Win Cooperation: Achieved mutually beneficial cooperation by understanding partner needs and negotiating effectively. Operational Efficiency Improvement: Established a streamlined partner negotiation process to improve efficiency. 潛在合作夥伴開發與洽談:針對發展主題尋找合適的合作夥伴,並進行前期開發。針對合作夥伴痛點制定相應合作方案與溝通,於三個月內成功與 7 家企業或個人完成簽約。 效率提升:制定制式合約並簡化潛在名單搜集流程以提高效率。

Education

Bachelor of Business Administration (BBA)
企業管理
2018 - 2022
Activities and societies
R.school Program - Innovation and Entrepreneurship Course, Mar 2020 - June 2022

Licenses & Certifications

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Fundamental Project Managerment

大人學 識博管理顧問有限公司
Issued 8월 2024
No Expiration Date

Certificate of Introduction to Python Workshop

Python Ladies
Issued 3월 2024
No Expiration Date