8월 2023 - Present
Course Management
Students Enrollment: Reviewed applications and interviewed over 200 applicants per semester, totaling more than 400 applicants annually.
Scheduling: Coordinated with technical instructors to plan course schedules and allocate activity venues based on different class configurations.
Communication and Coordination: Clarified the needs of different departments, including technical instructors, students, and administrative staff. Developed and communicated solutions to address these needs.
Presentation Skills: Proactively volunteered to lead presentation workshops for 40 participants, achieving a satisfaction rate of 94.63%.
Process Automation: Utilized AI tools to automate repetitive administrative processes, improving work efficiency by 75%.
Standard Operating Procedures (SOPs): Standard Operating Procedures (SOPs): Documented administrative tasks, establishing SOPs to reduce onboarding time for new team members. Continuously adjusted and optimized SOPs based on evolving situations to ensure efficiency and relevance.
Google Sheets Proficiency: Skilled in advanced operations and formulas for data analysis, project management, and efficiency improvements, including developing tools with Google Sheets and Apps Script to enhance efficiency by 75%.
專案管理:
專案時程管理:參與學員完成個人網站專案或軟體的過程,利用 Trello 追蹤進度,並根據學員能力及使用者流程調整優先順序。
利害關係人溝通:釐清企業及專案經理需求,與技術導師溝通課程內容及時程,並以文件形式清楚交付內容。
線上共編軟體: 熟悉 Google Drive, Google Sheet, Trello 和 Canva 等線上共編軟體。進行課程講義製作、滿意度分析、學員名單管理以及任務時程追蹤。
自動化報名流程: 自學 Apps Script 結合 ChatGPT 基於現有資源將報名流程自動化,節省約 75% 的作業時間。
流程標準化: 梳理工作流程,將瑣碎的行政作業流程標準化,並不斷優化與更新,提升新進員工入職訓練體驗。
簡報技巧: 擔任簡報工作坊講者,引導學員掌握簡報受眾體驗設計內容及如何排版。總計超過 100 位參與者,工作坊內容滿意度達 94.63%。