Manages and coordinates the activities and operations of the business development department and staff; develops and implements the business development strategy, sales plan, and forecasts. And open and set up New branches in Surabaya and Semarang.

 Report to Country Head Manager.  Responsibility and maintaining the existing APL Indonesia Top Accounts.  Acquiring New Customer Based and New Business Volume.  Assuring to achieve the Controllable and Uncontrollable Target Volumes.  Daily Activities :  Planning and executing a sales strategy for increasing market share.  Meeting and exceeding established territory quotas.  Calling on new and potential customers.  Identifying decision makers and business opportunities.  Educating customers on our offerings and demonstrating the value of products and services.  Negotiating prices and terms of service to be proposed to Pricing Team.  Employing conflict resolution tactics as needed.  Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.  Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual territory analyses.  Monitors competition by gathering current marketplace information on pricing, available service, schedules, and Transit time.  Recommends changes in products, service, and policy by evaluating results and competitive developments.  Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.  Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Provides historical records by maintaining records on area and customer sales.  Contributes to team effort by accomplishing related results as needed.  Communicating with each Team in each respective Country to ensure that all inputs and opportunities will be transmitted immediately.  Provides information about Price, Master Import and Export Process Flow, Schedule, Commodities, any specific concerned and the elements of obstacles to obtain the solutions from the respective department by using information that is integrated to the best service.  Negotiates with the client, identifying, Client Entertaining, Handling Complaints and differentiate to tailor marketing to be able to evaluate the best possible results for the benefit of the company.  Do the automation information using SFA (Sales Force Automation) System that integrates and to monitor each Customer properly.

 Report to Senior Program Manager.  Responsible for Overseeing and Manage the existing CWT corporate client.  Implementing programs and system operations to new client.  Communicating with Global office to aligned with Client Travel Policy and service requirement.  Manage reporting for client review and advice business plans.  Presenting any news update and refreshment education training to clients.  Actively communicate with global offices for regular client update, Services and product support.  Problem solving for any issues related to service or finance to the respective team.  Manage for budget and pricing for new RFP existing client . Supporting client benefit with analysis and report monthly, quarterly and yearly. Including the end year review to give the big picture and performance analysis of every client travel expenses and what has been achieved.  Keep informed and update for any information related to client benefit to maximize the travel arrangement locally and globally.  Proactively assisting client to have a mutual contract agreement with any airlines, Hotels and other supplier to gain saving better.  Acting as a middle man between CWT and Client to solve any problem occured within day to day operation.  Updating report from CWT Portal and intensively communicate with other CWT office globally for business and training purposes.

 Report to Director of Sales.  Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.  Targeting Corporate and Government Accounts in order to increase Corporate Business at the property. Have responsible for generating new business, maintaining strong customer relationships and growing existing accounts for the Rooms department. To setting up rates, visiting prospect clients, and contract production. Participated in or lead Sales meetings and works with the Banquet Sales Department to meet/exceed any goals put forth by the Director of Sales & Marketing.  Build and maintain excellent relationships with colleagues and clients.  Personally Handling the project event coordinating with Front office, House Keeping, Banquet Department and Other related Team to assure clients expectation are exceeds.

 Report to Director of Sales.  Responsible for bringing in group and making the hotel money from the Appointed segment from Jakarta’s Market .  Working with DOSM to plan sales promotions and set sales goals. To seek out business with large groups, such as MICE Travel Agent, Event Organizer and Airlines. Agreements with large groups allows for successful repeat business, which generates sales for the entire company.  Sells prospective and current clients on the hotel's services, such as Ballroom options, Banquets, and Heritage Package, Possessing complete knowledge of all of the services the hotel offers is important for making a successful sale.  Develop networking opportunities through active participation in community and professional associations, activities and events.  Identify and Familiar with Business Opportunities to be contributed as the Hotel’s Revenue which set designs based on both Individual and Team Goal.  Build and maintain excellent relationships with colleagues and clients, Ability to discuss strategic solutions and understand client’s need.  Proactively develops and improve products knowledge and services, from sending quoatation to final agreement. Intensively making daily smart business meeting, brief presentation and entertaining with the potential clients to build trustworthy within the markets.

 Prepare strategic business plan and responsible to acquire new sales from new and existing customer that incorporate the full range of investment product and instrument to achieve personal target and generate revenue based income to the bank.  Acquire new individual and corporate clients to manage their investment’s portfolio with certain applicable source of assets management which provided by UOB Buana Bank and or other recommended fund manager.  Having knowledge of many Investment Instruments for various character individual to propose both On shore and Off shore investment product.

 Investigated and explore any information from a prospective corporate profile regarding their need of banking transaction for their company’s portfolio.  Efficiently make an appointment and presentation to the authorized person to inform in detail of what HSBC Corporate can provide for any added value services, including the best charges to be offered according to their Estimate Business Value (EBV) and transaction activities.  Having knowledge of all HSBC Corporate area and product; Trade, Cash Management, Treasury, Credit Department and all front line department concerned.  Having knowledge and well understand of what type of transaction can be proceeding through HSBC according to costumer based need transaction and providing credit facilities to any applicable costumer. Maintaining always good relationship for mutual benefit to produce the best service to costumer.

 Investigated and resources the prospective individuals to join the account.  Efficiently make an appointment and presentation for individuals on the certain market levels.  Handling daily banking activities; assisting new client services. In bound calls and advising any updated package for the client benefits.  Explore and updated both in banking area and financial institution field in order to be able to read the market to produce the best service to costumer needs.

 Human Resources officer’s job describtion to gets clearance from the local authority (Immigration Officer/Customs officer). Prepare the port paper (crew / passenger manifest, ship document, and some other required documents), newly embarking crew to be authorized, full crew inspection and all other action necessary.  Welcoming new embarking crew and escort disembarking crew regular or medical and all inquiries during their contract on board the vessel.  Record and process documents / data to be file and manifested into the proper area (Passport/Visa/Seaman Book/Rating Card/Over time Book Keeping).  Communicating with the Head Office, Ship agents and all departments concern accordingly in order to accommodate some various tasks.  In charge as a crew show director to perform on the stage for Indonesia’s culture and performed by the selected Indonesian’s crews cast member seen by the passengers in every two weeks.  Provide technical assistance to implement an Emergency drill / Safety Training for all newly embarking crew and passengers organize with the Bridge Department to be preceding once the ship start sail and leaving the home port.  Efficiently leasing between crew and on board department ensuring expectations are exceeded (Allotment, Salary payroll, Air Ticket Arrangements, Cabin assignment and other inquiries)

 Record and process all reservations made by phone, system online and other sources.  Record and process group reservation.  Record special billing arrangement for group and convention and convey to appropriate personal.  Know ITT Sheraton’s sales philosophy including costumer oriented selling policy and procedural guidelines.  Participate in promotion events, conventions within the organization, the industry and costumer organization.  Identity opportunities for value added services to increase sales profitability and anticipate client needs. Comply with the contents of the ITT/Starwood Sheraton Protocol and follow these guidelines when answering the telephone calls.