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Mario Delgadillo Castaneda
International Affairs and Diplomacy / Marketing Specialist~ Seeking Entry-Level Opportunities.
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Mario Delgadillo Castaneda

International Affairs and Diplomacy / Marketing Specialist~ Seeking Entry-Level Opportunities.
Mario Delgadillo: Marketing Specialist | International Affairs & Diplomacy Graduate As a Marketing Specialist with a background in International Affairs and Diplomacy, I excel in strategic marketing, social media management, and international trade. My skills include International Procurement Management, Business Negotiation, and Global Business, allowing me to navigate complex business environments effectively. Professional Overview:I specialize in creating marketing strategies that drive brand awareness and engagement, utilizing tools like Hootsuite for social media management. My leadership and collaborative skills ensure alignment with organizational goals, fostering a productive work environment.Core Competencies:Strategic Marketing & Brand ManagementSocial Media Strategy & ManagementInternational Trade & Global BusinessBusiness Negotiation & Diplomatic Relations Personal Note: I am passionate about empowering organizations and individuals to achieve their goals. Let's connect and explore how I can contribute to your team's success. Reach out to me at [email protected]
Chineasy
Ming Chuan University
台北市, 台灣
Taiwan

Featured Resume

Uploaded on Jul 24th 2024

Professional Background

  • Current Status
    Unemployed
  • Profession
    Content Marketer
    Copywriter
    SEO / SEM
  • Fields
    Marketing / Communications
    Foundation
    NGO
  • Work Experience
    4-6 years (2-4 years relevant)
  • Management
  • Skills
    SEO Optimization
    SEO / 數位行銷企劃與創意發想
    Education
    Customer Service
  • Languages
    English
    Native or Bilingual
    Spanish
    Native or Bilingual
    Chinese
    Beginner
  • Highest Level of Education
    Bachelor

Job Search Preferences

  • Current Status
    Ready to interview
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    SEO Manager, Content Manager, Digital Marketing Manager, Customer Service
  • Desired Work Locations
    Taipei City, Taiwan
  • Freelance

Work Experience

Social Media Manager - Chinese / English to Spanish

Chineasy
Part-time
Jan 2021 - Jun 2021
6 mos
Taiwan
Responsibilities: * Developed and executed social media strategies to increase brand awareness and engagement across multiple platforms. * Created and curated engaging content, including text, visuals, and videos, to resonate with the target audience. * Managed and grew social media communities through active engagement and timely responses. * Monitored social media analytics to measure performance and optimize campaigns accordingly. * Collaborated with the marketing team to align social media efforts with overall business objectives.

SEO Specialist & Content Writter

Jan 2018 - Dec 2018
1 yr 0 mos
City of Alexandria, Virginia, United States
Responsibilities: * Conducted in-depth keyword research and analysis to optimize website content for search engines. * Developed and implemented SEO strategies to improve website rankings and organic traffic. * Wrote high-quality, SEO-optimized content, including blog posts, articles, and website copy. * Monitored and analyzed website performance metrics to track SEO effectiveness. * Stayed up-to-date with the latest SEO trends and algorithm updates.

Marketing Content Writter

Jan 2018 - Jun 2018
6 mos
Nicaragua
Responsibilities: * Developed and produced engaging marketing content, including blog posts, articles, social media copy, and email campaigns. * Conducted market research to identify target audiences and tailor content accordingly. * Collaborated with the marketing team to align content with overall campaign objectives. * Optimized content for search engines to improve visibility and organic traffic. * Edited and proofread content to ensure accuracy and consistency in brand messaging.

Sales And Marketing Specialist

Jan 2017 - Dec 2017
1 yr 0 mos
Managua Department, Nicaragua
Responsibilities: * Generated sales and revenue through outbound calls to potential customers. * Provided product information and addressed customer inquiries. * Built rapport and trust with customers to close sales. * Achieved sales targets and KPIs as assigned. * Utilized CRM software to manage customer information and sales pipeline. * Offered exceptional customer service to enhance customer satisfaction.

Collections Specialist

Jan 2016 - Dec 2016
1 yr 0 mos
Delray Beach, Palm Beach County, Florida, United States
Responsibilities:Managed accounts receivables by contacting businesses to discuss outstanding balances and payment plans. Ensured timely collection of payments through effective communication and negotiation with clients. Maintained accurate records of collection activities and updated account information. Collaborated with the finance team to resolve payment discrepancies and issues. Provided exceptional customer service while maintaining professionalism during all interactions.

Customer Service Representative

Oct 2014 - Dec 2015
1 yr 3 mos
Nicaragua
Responsibilities: * Provided customer support and assistance through various communication channels. * Resolved customer inquiries and complaints in a timely and efficient manner. * Adhered to company policies and procedures to ensure customer satisfaction. * Utilized customer relationship management (CRM) systems to manage customer interactions. * Contributed to maintaining a positive customer experience.

Event Organization & Promoter

Jan 2014 - Dec 2015
2 yrs 0 mos
Nicaragua
Responsibilities: * Contributed to the conceptualization and development of event ideas and themes. * Collaborated with the team to bring event concepts to fruition. * Promoted events through social media platforms and other marketing channels. * Assisted with event logistics and coordination as required. * Supported the team in achieving event objectives and goals.

Quality Specialist

Jan 2013 - Sep 2014
1 yr 9 mos
Managua Department, Nicaragua
Responsibilities: * Monitored and evaluated call quality to ensure adherence to company standards and customer satisfaction. * Conducted thorough call audits, identifying areas for improvement in agent performance and customer experience. * Provided constructive feedback to agents through call coaching and training sessions. * Analyzed call metrics and trends to identify patterns and opportunities for process optimization. * Developed and implemented quality assurance standards and procedures.

Education

Bachelor’s Degree
International Affairs and Diplomacy
2020 - 2024