Avatar of Mario Delgadillo Castaneda.
Mario Delgadillo Castaneda
International Affairs and Diplomacy / Marketing Specialist~ Seeking Entry-Level Opportunities.
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Mario Delgadillo Castaneda

International Affairs and Diplomacy / Marketing Specialist~ Seeking Entry-Level Opportunities.
Mario Delgadillo: Marketing Specialist | International Affairs & Diplomacy Graduate As a Marketing Specialist with a background in International Affairs and Diplomacy, I excel in strategic marketing, social media management, and international trade. My skills include International Procurement Management, Business Negotiation, and Global Business, allowing me to navigate complex business environments effectively. Professional Overview:I specialize in creating marketing strategies that drive brand awareness and engagement, utilizing tools like Hootsuite for social media management. My leadership and collaborative skills ensure alignment with organizational goals, fostering a productive work environment.Core Competencies:Strategic Marketing & Brand ManagementSocial Media Strategy & ManagementInternational Trade & Global BusinessBusiness Negotiation & Diplomatic Relations Personal Note: I am passionate about empowering organizations and individuals to achieve their goals. Let's connect and explore how I can contribute to your team's success. Reach out to me at [email protected]
Chineasy
Ming Chuan University
台北市, 台灣
台灣

Featured Resume

Uploaded on 7月 24日 2024

Professional Background

  • 現在の状況
    無職
    面接の用意ができています
  • Profession
    Content Marketer
    Copywriter
    SEO / SEM
  • Fields
    マーケティング・コミュニケーション
    財団法人
    非政府組織
  • 職務経験
    4〜6年 (2〜4年関連の実務経験)
  • Management
  • Skills
    SEO Optimization
    SEO / 數位行銷企劃與創意發想
    Education
    Customer Service
  • Languages
    English
    ネイティブまたはバイリンガル
    Spanish
    ネイティブまたはバイリンガル
    Chinese
    初心者
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    フルタイム
    リモートワークに興味あり
  • Desired positions
    SEO Manager, Content Manager, Digital Marketing Manager, Customer Service
  • 希望の勤務地
    Taipei City, Taiwan
  • Freelance

Work Experience

Social Media Manager - Chinese / English to Spanish

Chineasy
パートタイム
1月 2021 - 6月 2021
6 mos
Taiwan
Responsibilities: * Developed and executed social media strategies to increase brand awareness and engagement across multiple platforms. * Created and curated engaging content, including text, visuals, and videos, to resonate with the target audience. * Managed and grew social media communities through active engagement and timely responses. * Monitored social media analytics to measure performance and optimize campaigns accordingly. * Collaborated with the marketing team to align social media efforts with overall business objectives.

SEO Specialist & Content Writter

1月 2018 - 12月 2018
1 yr 0 mos
City of Alexandria, Virginia, United States
Responsibilities: * Conducted in-depth keyword research and analysis to optimize website content for search engines. * Developed and implemented SEO strategies to improve website rankings and organic traffic. * Wrote high-quality, SEO-optimized content, including blog posts, articles, and website copy. * Monitored and analyzed website performance metrics to track SEO effectiveness. * Stayed up-to-date with the latest SEO trends and algorithm updates.

Marketing Content Writter

1月 2018 - 6月 2018
6 mos
Nicaragua
Responsibilities: * Developed and produced engaging marketing content, including blog posts, articles, social media copy, and email campaigns. * Conducted market research to identify target audiences and tailor content accordingly. * Collaborated with the marketing team to align content with overall campaign objectives. * Optimized content for search engines to improve visibility and organic traffic. * Edited and proofread content to ensure accuracy and consistency in brand messaging.

Sales And Marketing Specialist

1月 2017 - 12月 2017
1 yr 0 mos
Managua Department, Nicaragua
Responsibilities: * Generated sales and revenue through outbound calls to potential customers. * Provided product information and addressed customer inquiries. * Built rapport and trust with customers to close sales. * Achieved sales targets and KPIs as assigned. * Utilized CRM software to manage customer information and sales pipeline. * Offered exceptional customer service to enhance customer satisfaction.

Collections Specialist

Martini, Hughes & Grossman
フルタイム
1月 2016 - 12月 2016
1 yr 0 mos
Delray Beach, Palm Beach County, Florida, United States
Responsibilities:Managed accounts receivables by contacting businesses to discuss outstanding balances and payment plans. Ensured timely collection of payments through effective communication and negotiation with clients. Maintained accurate records of collection activities and updated account information. Collaborated with the finance team to resolve payment discrepancies and issues. Provided exceptional customer service while maintaining professionalism during all interactions.

Customer Service Representative

10月 2014 - 12月 2015
1 yr 3 mos
Nicaragua
Responsibilities: * Provided customer support and assistance through various communication channels. * Resolved customer inquiries and complaints in a timely and efficient manner. * Adhered to company policies and procedures to ensure customer satisfaction. * Utilized customer relationship management (CRM) systems to manage customer interactions. * Contributed to maintaining a positive customer experience.

Event Organization & Promoter

1月 2014 - 12月 2015
2 yrs 0 mos
Nicaragua
Responsibilities: * Contributed to the conceptualization and development of event ideas and themes. * Collaborated with the team to bring event concepts to fruition. * Promoted events through social media platforms and other marketing channels. * Assisted with event logistics and coordination as required. * Supported the team in achieving event objectives and goals.

Quality Specialist

1月 2013 - 9月 2014
1 yr 9 mos
Managua Department, Nicaragua
Responsibilities: * Monitored and evaluated call quality to ensure adherence to company standards and customer satisfaction. * Conducted thorough call audits, identifying areas for improvement in agent performance and customer experience. * Provided constructive feedback to agents through call coaching and training sessions. * Analyzed call metrics and trends to identify patterns and opportunities for process optimization. * Developed and implemented quality assurance standards and procedures.

Education

Bachelor’s Degree
International Affairs and Diplomacy
2020 - 2024