• Performed up to 31 % sales growth YoY, by analyzing data and making calculated business decision on sales improvement. • Presided and managed over 70 people with different roles and improving business process. • Collaborated remotely with different function and levels, to ensure all shopping journey customers in great condition. • Analyzing and forecasting inventory availability to support sales and reduce lead time delivery to customers, optimizing 77 % delivery order to customer delivered under 3 days. • Manage assets and budget expense in Store and implement project improvement to ensure cost reduction or budget maximization. • Organized and supervised day to day supply chain management to ensure efficiency on logistics operations.

• Implementing new strategy on pandemic and shifting how to sell to customer on new • Building a new store including training new staff, making a detailed work schedule until opening day, setting up 17 containers of merchandise and non-merchandise products on three level stories store, and achieving 177 % sales target on the first month of opening. • Training, guiding and improving existing staff, supervisor and manager. Resulting on 5 Staff Promoted to Supervisor, 1 Supervisor promoted to Deputy Manager and 1 Deputy Manager promoted to Store Manager. • Responsible on store Digital Marketing Program. Scheduling, creating and promoting content, on several platforms and succeed in generating new leads trough Instagram, WhatsApp Business, and Facebook with sales contribution up to 36 %.

• Agile learning on various roles in Retail Store Operation whilst improving business process by implementing better procedure and new technology resulting in 13 % of sales growth. • Solving complex operation problem to ensure customer satisfaction by collaborating with multiple departments. • Leading and growing existing team member by analyzing and improving 5P, resulting in team member promotion and sales achievement improvement of individual team member.

• Work as a team to Collect Data using standardized questionnaire on pre-determined respondent homes. • Lead a team of three people and ensure the quality of data collection method and results. • Successfully work mobile and time based in achieving targeted respondent.