- Able to accurately and meticulously input sales order data into Google Sheets daily. Approximately 40 to 65 sales orders need to be entered in detail into Google Sheets each day. Additionally, the sales order data that has been inputted should be checked daily before closing to avoid any unentered errors. - Responsible for maintaining good relationships with customers or potential customers through the company’s customer service mobile device. Around 10-15 customers need to be handled through the customer service phone daily. Good product knowledge and strong communication skills are required to effectively handle customers. - Follow up with customers to encourage purchases via phone. Daily follow-up calls involve around 15-25 customers. Mastery of the cost of goods sold is essential each day to provide up-to-date pricing information to customers. Additionally, a report on the customer follow-up results must be prepared every day. - Report to the finance department regarding payments made by customers that have been confirmed through Customer Service. My duties also include reporting the order number and the customer's name to the finance department so that their order can be processed and forwarded to the shipping department

- Recorded employee absences effectively, maintaining accurate records for management. - Managed scheduling of activities for the City Parks and Gardening Division, improving resource allocation. - Attended various meetings focused on development planning, contributing insights and supporting teamwork.

- Successfully introduced the city of Tangerang's tourist destinations to an expanded audience, resulting in a 20% increase in online engagement. - Produced and edited videos for Dinas Kebudayaan dan Pariwisata Kota Tangerang's Instagram posts, achieving an average of 15% higher viewership than previous content. - Played an active role in creating social media content that increased awareness and interest in promoted tourist destinations. - Managed and oversaw operations at the Tangerang Tourism Information Center, assisting an average of 10 daily visitors.