- Responsible in meeting with customers and suppliers and increase 10% consumable product sales - Responsible in making sales report to help the company sees which product need to be pushed by working directly with accounting team for company benchmarking - Responsible in collecting customer needs and feedback - Worked directly with director in reviewing partnership contract with foreign company to win the market competition through new imported products - Sharing product knowledge to potential customers and increase 15% of monthly sales

- Educated customer about Groovy Wifi product, leading to 30% increase in CSAT (customer satisfaction) - Reduces customer complaints from 20 to 10 monthly - Responsible in improving company website by making frequently asked question about the products and increase 20% website traffic - Responsible in collecting customer testimonial and feedback through collaboration project with marketing team to grow brand awareness