• Designed and led implementation of internal systems (contract, CRM, cash flow), digitizing manual processes across sales and operations.
• Built interactive dashboards combining sales, finance, and CRM data to support performance tracking and executive decision-making.
• Automated reporting workflows using Python, SQL, Power BI, and LINE Notify, reducing manual effort by 50%.
• Partnered with internal stakeholders to define KPIs, streamline business processes, and improve end-to-end data flow.