Led technical operations and solution delivery across Microsoft 365, Azure, and Dynamics 365 ecosystems. Led and mentored a team of 6 engineers, overseeing the management of Microsoft cloud systems and delivering scalable solutions to clients across various industries. Successfully spearheaded over 10 Microsoft 365 tenant migrations, designing and implementing tailored migration strategies to ensure secure, compliant, and disruption-free transitions. Served as the technical authority for system administration, including identity and access management, security configurations, and endpoint/device management using Microsoft Intune. Delivered end-to-end business process automation solutions using Power Platform, integrating Power Apps and Power Automate with SharePoint and Dynamics 365 to streamline client operations and enhance productivity. Provided expert guidance on Microsoft licensing, helping clients optimize costs and align subscriptions with organizational needs and compliance requirements. Conducted client training sessions, created technical documentation, and supported adoption initiatives to ensure successful solution rollout and long-term operational excellence.

Led the deployment and management of Microsoft 365, Azure, and onpremises solutions for enterprise clients, ensuring alignment with business goals. Managed end-to-end Microsoft 365 migrations, optimizing systemarchitecture, security, and performance. Implemented Microsoft security solutions, including Azure AD, MFA, and Endpoint Security, ensuring robust protection against threats. Automated processes and optimized client environments using PowerShell and Microsoft System Center. Delivered expert consultation on Microsoft Exchange Online, Intune, and Active Directory, enhancing operational efficiency. Conducted training and workshops, empowering teams with the skills to maximize Microsoft solution adoption. Provided ongoing technical support, troubleshooting, and issue resolution to maintain high client satisfaction. Managed Microsoft licensing & partner agreements, ensuring costoptimization and compliance with licensing policies. Led pre-sales activities, providing customers with tailored licensing recommendations and proposals.

Led the installation and implementation of SAP S/4HANA, ensuring smooth deployment and minimal disruption. Collaborated with teams to analyze business needs and recommend tailored SAP solutions to optimize ERP processes. Conducted user training sessions, increasing adoption and productivity with new SAP functionalities. Provided post-implementation support, resolving system issues and optimizing workflows. Contributed to technical documentation, ensuring consistent system management and troubleshooting. Assisted in data migration and maintained data integrity during the transition to SAP S/4HANA. Supported system testing, identifying and resolving critical issues before go-live