Supervise 3 team members of HR Services and HR Information System (HRIS). Overseeing the operational function of the HR Operations (Onboarding, Offboarding, Internal transfer, work email maintenance (starting from creation, deactivation and solving issue), and other HR administration tasks) to ensure efficiency, compliance, and effectiveness in HR processes and systems. Ensure HRIS data cleanliness and accuracy is 90%. Handling ISO 27001 audit in HR Operations segment, working with Compliance and HR Business Partner to drive successful audit processes involves ensuring alignment between HR practices and regulatory requirements. Work closely with HR Business Partner, recruiter, local Organization Development, Compensation benefit and payroll team to ensure HRIS data is accurate to drive data-driven HR decisions. Develop, implement, and maintain HR policies, procedures, and guidelines to ensure compliance with labor laws, company policies, and best practices and also to enhance the overall employee experience within the organization. Providing employee data report to the stakeholders across division. Governance data report submission for HR matter (WLFK, WLKP, LKPM, BPS) involves compiling and providing structured information and data especially in HR Operations segment and compliance with governance requirements. End-to-end payroll process (temporary PIC for 5 months). Managing payroll data, to ensure the data is accurate before submit to the third-party, addressing any payroll-related inquiries or issues, and payroll data reporting.

Supervise 2 team members of HR Services. Providing guidance, mentorship, and performance evaluations. Overseeing the operational functions of the employee life cycle function. Ensuring efficiency, compliance, and effectiveness in HR processes and systems. Ensure HRIS data cleanliness and accuracy is 98%. ISO 27001 & 27701 audit data preparation in HR Operations segment to be submitted to HR Industrial Relation. Work closely with HR Business Partner, Recruiter, HR Data Analytic, Compensation benefit and Payroll team to ensure HRIS data is accurate to drive data-driven HR decisions. End-to-end onboarding process, starting from HRIS account creation and data completion in HRIS, prepare new hire asset, conducting HR Operations onboarding session. Work closely with HR Industrial Relation & Employee Relation to collect layoff documents to be submitted to Indonesian Labor Offices (Disnaker) and Industrial Relations Dispute Registry (PHI). Responsible for improvement on current HR Operations processes. Provide employee data report to the stakeholders across division.

Responsible for end-to-end employee life cycle process (onboarding, employee internal transfer, employment letters, offboarding). Ensure HRIS data cleanliness and accuracy is 90%. Provide employee data report to the stakeholders across division. Ad-Hoc project in HR Operations segment such as HR Operations SOP (onboarding, employee internal transfer, offboarding).

Responsible for employee reference letter request. End-to-end process communication facility (Corporate Usage Group using Telkomsel) | Order, payment, resolve the usage issue(s) of each user (if any). Ensure HRIS data cleanliness and accuracy is 99%. Answering the HR Operations related queries and providing the HR administration request matters through the internal platform (HR Helpdesk). Responsible for daily administration of BPJS