Initial Challenge:
- Lack of a structured internal control framework, leading to inefficient communication
- Absence of a marketing team, leading to underdeveloped branding.
Key Actions:
- Conducted a workflow analysis, developed a new internal control framework, and secured quick approval from the CEO.
- Developed the brand storyline, content, and company profile, laying the groundwork for future marketing efforts.
- Enhanced document processing by creating automated templates, improving efficiency and consistency.
Achievements:
- Enhanced workplace communication by implementing Skype, reducing errors by 50%.
- Streamlined information flow, leading to a 30% reduction in response times and saving approximately 10 hours per week in team communication effort.
- Introduced a monthly departmental competition to boost motivation and productivity resulting in a 40% increase in employee satisfaction.
- Increased productivity by 25% through the implementation of automated document templates, reducing manual processing time.
- Enabled the company to scale up and expand quickly and easily due to the efficient framework, laying a solid foundation for long-term growth.