MIA Cheng
Guest Service @ 台北W飯店 - W TAIPEI_時代國際飯店股份有限公司
My professional carrier is ticketing specialist. I worked 10 years in travel life.I’m from Myanmar.Suddenly move to Taiwan and got a new life.I like challenges for my carrier.
台北W飯店 - W TAIPEI_時代國際飯店股份有限公司
Yangon University of Distance Education
新北市, 台灣
台灣
精選履歷
上傳於 2025年7月31日
專業背景
- 目前狀態就職中
- 專業客服人員・客戶支援專員・飯店接待人員
- 產業飲品・旅行・時尚
- 工作年資6 到 10 年 (6 到 10 年相關工作經驗)
- 管理經歷我有管理 5～10 人的經驗
- 技能
- 語言能力Burmese・母語或雙語English・中階Chinese・初階
- 最高學歷大學
求職偏好
- 目前狀態
- 預期工作模式全職・暫不考慮遠端工作
- 希望獲得的職位Hotel and Tourism Industry
- 期望的工作地點新北市, 台灣・台北市, 台灣
- 接案服務不提供接案服務
工作經驗
Guest Service
Ticketing Assistance
Myanmar
Starzone Travels and Tour, Myanmar
- Customer Service
-Take Responsibility & solving for every complaint -Issue International Travel Planning Ticket
-Making Group Booking reservation for International -Issue Group / FIT Ticket for International
-Reissue Flight Tickets Date change / Refund -Making daily sales & Monthly sales report -Collecting the customer list and follow up
Team Leader
Myanmar
Thousand Islands Travels and Tour, Myanmar
- Customer Service
-Take Responsibility & solving for every complaint -Issue International & Domestic Travel Planning Ticket -Making Group Booking reservation for International & Domestic
-Issue Group / FIT Ticket for International & Domestic -Reissue Flight Tickets Date change / Refund
-Apply Malaysia Visa,Thailand Visa,Dubai Visit Visa -Making Hotel Reservations, Car Rental
-Team Management & Making SOP & duty roster -Making daily sales & monthly sales report
-Making Team KPI & improve for Team Performance
Team leader
Myanmar
Flymya.com Travels and Tour, Myanmar
- Customer Service
-Take Responsibility & solving for every complaint -Issue International & Domestic Travel Planning Ticket -Making Group Booking reservation for International & Domestic
-Issue Group / FIT Ticket for International & Domestic -Reissue Flight Tickets Date change / Refund
-Team Management & Making SOP & duty roster -Making daily sales & monthly sales report
-Making Team KPI & improve for Team Performance
Ticketing Assistance
Myanmar
Orchestra Travels and Tour, Myanmar
-Issue Domestic Travel Planning Ticket
-Making Group Booking reservation for Domestic -Issue Group / FIT Ticket for Domestic
-Reissue Flight Tickets Date change / Refund
學歷
文學士（BA）
・
Philosophy資格認證
Galileo Sustem
Travel Port Myanmar
Amadeus Syatem
IRTA
Abacus Advance Reservation
IRTA
Commercial Assistance
Swiss Recognition of Commercial Assistant