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Avatar of Michael Sheng.
Michael Sheng
電子商務專員 @ 美商泰優股份有限公司台灣分公司 TaskUs Taiwan
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Michael Sheng

電子商務專員 @ 美商泰優股份有限公司台灣分公司 TaskUs Taiwan
目前累積2年電⼦商務經驗，熟悉電商前後台設置，處理過2500+商家/客戶案件，⽬前希望能在電商職涯上有進⼀步的突破及發展!
Ginkgold Boutique 瀾天精品
Logo of the organization.
美國東北大學 Northeastern University (U.S.A.)
新北市, 台灣
Taiwan

Featured Resume

Michael_Resume__EN+CN_.pdf

Uploaded on Nov 3rd 2025

Professional Background

  • Current Status
    Unemployed
  • Profession
    Customer Service / Support
    ・
    Other
  • Fields
    Digital
    ・
    Marketing / Communications
    ・
    E-Commerce
  • Work Experience
    2-4 years (2-4 years relevant)
  • Management
  • Skills
    R
    Canva
    Tableau
    Microsoft Office
    Zendesk
    Athena
  • Languages
    English
    ・
    Fluent
  • Highest Level of Education
    Master

Job Search Preferences

  • Current Status
    Ready to interview
  • Desired Job Type
    Full-time
    ・
    Interested in working remotely
  • Desired Positions
    Account Manager/ Customer Success/ Customer Relation
  • Desired Work Locations
    New Taipei, Taiwan
    ・
    Taipei City, Taiwan
  • Freelance

Work Experience

共同創辦人

Ginkgold Boutique 瀾天精品
・
Part-time
Oct 2022 - Present
- 社群平台銷售。 - 拍攝產品圖片。 - 撰寫產品描述。 - 官網架設。
Logo of the organization.

Merchant Support Specialist

美商泰優股份有限公司台灣分公司 TaskUs Taiwan
・
Full-time
Mar 2023 - Jun 2025
・
2 yrs 4 mos
Taipei City, Taiwan
- 協助商家解決各類開店平台問題。 - 維持AHT: 25Min 及 CSAT 85%以上。

Education

Logo of the organization.

美國東北大學 Northeastern University (U.S.A.)

Master of Arts (MA)
・
Human Resource Management
2019 - 2022
Description
- 協助希臘新創Spaceprk擬定員工訓練企劃。 - 協助日本TAKEDA人才培育中心選址。