3月 2025 - 現在
Leading the Android development of a Contact Center application, enabling real-time communication between customers and agents. The platform integrates SIP-based VoIP for voice calls and WebSocket-driven messaging to deliver a seamless, low-latency user experience. My focus includes implementing robust communication protocols, optimizing performance under varying network conditions, and aligning interaction flows with customer service use cases. Leveraging Jetpack Compose and idiomatic Kotlin, I ensure modular architecture, responsive UI, and maintainable codebases that scale with product needs.