Avatar of Mina Alber.
Mina Alber
Global Operations Back-Office Excutive
Profile
Posts
0Connections
印刷
Avatar of the user.

Mina Alber

Global Operations Back-Office Excutive
As a Global Operations Back-Office Executive at Paymob, I played a crucial role in ensuring the seamless execution of operational processes across international markets. My responsibilities included managing back-office functions, optimizing workflows, and supporting the global operations team to enhance efficiency and productivity.
Paymob
Logo of the organization.
Helwan University
مصر

Featured Resume

Uploaded on 8月 26日 2024

Professional Background

  • 現在の状況
  • Profession
    Operations Manager
  • Fields
    FinTech(フィンテック)・InsurTech(インシュアテック)
    銀行業
  • 職務経験
  • Management
  • Skills
    Word
    Excel
    PowerPoint
    Microsoft Office
    Communication
    Time Management Skills
    Fintech
    Google Drive
    Human Development and Behavior Change
  • Languages
    English
    中級者
    Arabic
    ネイティブまたはバイリンガル
  • Highest level of education

Job search preferences

  • Desired job type
    フルタイム
    リモートワークに興味あり
  • Desired positions
    Global Operations Back-Office Executive
  • 希望の勤務地
  • Freelance
    フルタイムのフリーランス

Work Experience

Global Operations Back-Office Executive

Paymob
フルタイム
10月 2022 - 現在
As a Global Operations Back-Office Executive at Paymob, I played a crucial role in ensuring the seamless execution of operational processes across international markets (Egypt-UAE-KSA-Oman). My responsibilities included managing back-office functions, optimizing workflows, and supporting the global operations team to enhance efficiency and productivity.

Customer Support Executive

SAIB BANK
フルタイム
11月 2021 - 10月 2022
1 yr 0 mos
Cairo, Egypt
As a Customer Support Executive at SAIB Bank, I provided exceptional service to clients by addressing their banking needs and resolving issues promptly. My role involved handling customer inquiries, ensuring customer satisfaction, and supporting the bank's operational objectives through effective communication and problem-solving.
Logo of the organization.

Call Center Agent

1月 2020 - 11月 2021
1 yr 11 mos
As a Call Center Agent at CIB Bank, I provided exemplary customer service through effective communication and problem-solving skills. My role involved addressing customer inquiries, resolving issues, and ensuring customer satisfaction while adhering to the bank's policies and procedures.

Education

Logo of the organization.
Bachelor’s Degree
Commerce & Business Administration
2014 - 2018

Licenses & Certifications

University of Pennsylvania
Credential ID: WKWK56N2TANH
Issued 12月 2023
No Expiration Date
Logo of the organization.
Coursera
Credential ID: J23GQPF698JK
Issued 12月 2023
No Expiration Date