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Mina Alber
Global Operations Back-Office Excutive
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Mina Alber

Global Operations Back-Office Excutive
As a Global Operations Back-Office Executive at Paymob, I played a crucial role in ensuring the seamless execution of operational processes across international markets. My responsibilities included managing back-office functions, optimizing workflows, and supporting the global operations team to enhance efficiency and productivity.
Paymob
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Helwan University
مصر

精选履历

上传于 2024年8月26日

专业背景

  • 目前状态
  • 专业
    营运经理
  • 产业
    财务技术 / 保险技术
    银行
  • 工作年资
  • 管理经历
  • 技能
    Word
    Excel
    PowerPoint
    Microsoft Office
    Communication
    Time Management Skills
    Fintech
    Google Drive
    Human Development and Behavior Change
  • 语言能力
    English
    中阶
    Arabic
    母语或双语
  • 最高学历

求职偏好

  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
    Global Operations Back-Office Executive
  • 期望的工作地点
  • 接案服务
    全职接案者

工作经验

Global Operations Back-Office Executive

Paymob
全职
2022年10月 - 现在
As a Global Operations Back-Office Executive at Paymob, I played a crucial role in ensuring the seamless execution of operational processes across international markets (Egypt-UAE-KSA-Oman). My responsibilities included managing back-office functions, optimizing workflows, and supporting the global operations team to enhance efficiency and productivity.

Customer Support Executive

SAIB BANK
全职
2021年11月 - 2022年10月
1 年 0 个月
محافظة القاهرة, مصر
As a Customer Support Executive at SAIB Bank, I provided exceptional service to clients by addressing their banking needs and resolving issues promptly. My role involved handling customer inquiries, ensuring customer satisfaction, and supporting the bank's operational objectives through effective communication and problem-solving.
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Call Center Agent

2020年1月 - 2021年11月
1 年 11 个月
As a Call Center Agent at CIB Bank, I provided exemplary customer service through effective communication and problem-solving skills. My role involved addressing customer inquiries, resolving issues, and ensuring customer satisfaction while adhering to the bank's policies and procedures.

学历

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学士学位
Commerce & Business Administration
2014 - 2018

资格认证

University of Pennsylvania
证照编号: WKWK56N2TANH
发照日期 2023年12月
永久有效
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Coursera
证照编号: J23GQPF698JK
发照日期 2023年12月
永久有效

职场能力评价