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mxzy fck
Support Engineer at W-tech doo
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mxzy fck

Support Engineer at W-tech doo
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W-tech doo
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MEF Fakultet za primenjeni menadžment, ekonomiju i finansije
Serbia
Serbia

Professional Background

  • Current Status
    Employed
  • Profession
  • Fields
  • Work Experience
    Less than 1 year relevant
  • Management
  • Highest Level of Education

Job Search Preferences

  • Current Status
  • Desired Job Type
    Full-time
    Interested in working remotely
  • Desired Positions
    QA Tester
  • Desired Work Locations
  • Freelance

Work Experience

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Support Engineer

Jul 2021 - Present
Belgrade, Serbia
Communicating with clients via Ticketing system Daily working in Microsoft excel Assisting customers with account setup and application installations Processing refund requests Troubleshooting IT issues by asking customers targeted questions Providing customers with step-by-step guidance to resolve technical problems Prioritizing customer queries and escalating serious technical issues to IT developers Daily reporting on performed tasks
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Inventory Clerk

Jan 2022 - Feb 2022
2 mos
Gelsenkirchen, Germany
Keeping track of goods and suplies in the store Counting the number of available products and placing orders for more inventory according to demand Working with inventory scanners and tablet applications
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Data Entry Operator

Nov 2020 - Jul 2021
9 mos
Belgrade, Serbia
Entering and reviewing data updates in the system to ensure accuracy Preparing and organizing documents for data entry Maintaining the confidentiality and security of all data Communicating with clients via Ticketing system
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Warehouse Packer

Jul 2020 - Aug 2020
2 mos
Stara Pazova, Serbia
Packing products Keeping products separated, organized, and in good rotation Monitoring product quality and reporting problems to mitigate safety issues Reporting any mechanical problems Scanning and sorting outgoing stock

Education

Information systems and software development
2018 - 2020